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Menards Sterling, IL / handicapped person access

1 STERLING ILL, United States Review updated:

The store has only (1) one electric scooter for the handicap to use. I have repetedly requested that they purchase more scooters by filing a complaint all the way there corporate headquarters.
The last 3 times i drove the 12 miles from dixon to sterling i had to go back home without buying anything- - -no electric cart available. So i went on line and made my 2nd. Purchase with home depot on the internet.
Menards is generating business for their competition because for their continued resusal to provide more than (1) one electric cart.
Check out wal-mart to see how it is really done!!!

Jul 25, 2015
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  • Be
      25th of Jul, 2015
    Best Best Advice +4 Votes

    They are NOT required to provide you with a scooter. They are only required to provide an accessible store. If you need a mobility scooter in order to shop, then you should own one yourself. There are many affordable options and ways to get one almost completely funded.

    Buy your own if you need it so badly. I say this as someone who is disabled.

  • Ju
      1st of May, 2016
    -1 Votes

    Evidently the above comment was submitted by someone who has something to do with Menards or someone who does not have any form of a disability. Congratulations to you if you don't have any. But one day unfortually something could happen to you to cause you to have some form of a disability. Sure you may afford to purchase a motor scooter of your own, but a lot of people with disabilities can't afford them and depend on these mega stores to help them shop.

  • Be
      21st of May, 2016
    +1 Votes

    Maybe, just maybe you should learn to read. I wrote in my comment " I say this, as someone who is disabled"

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