Menards review: prevented urgent medical treatment

I have a serious complaint. Approximately July 30, 2015 I was injured while in the garden centre of Menards in International Falls, MN. The guard at the gate refused to call for any sort of medical help, or even get the manager of the store despite the fact that my head and face were dripping blood and badly injured. I was crying and I pleaded for her to call for help. I said "Help me, I have to get to a hospital...please help!" She did nothing to help me. We were standing face to face and she clearly saw my injuries but she did nothing to help.

Then this guard refused to let me leave until she could count the product in my vehicle. I'm sitting there dripping blood all over myself with my right eye closing up from swelling. I had a severe head injury and shouldn't have been driving anywhere but I knew I needed to get to a hospital. I just kept screaming at her to open the gate..."Let me get to a hospital please!" I could not believe she was not calling anyone for help.

I was finally able to leave and drove through the parking lot before realizing my vision was blurry and I was so badly shaken that I should not be driving. Somebody else drove me to the hospital where I was diagnosed with a concussion, various head and neck bruises, injured eye socket, and cuts and abrasions to my face and arm.

These guards may not be employees but they are agents of Menards. They are hired by the company to work the gate. I will continue speaking out in public and to any agency that will listen until I get a satisfactory response from Menards. First off I would like an apology for the fact that this guard prevented me from receiving urgent medical care, and for not calling an ambulance. Secondly this employee should not be allowed to work the gate at Menards any longer. It has been several weeks and I am still suffering from neck and head injuries and migraines which likely would not have been as bad if I was helped right at the store to lay down or sit still until an ambulance arrived. Perhaps these guards and other employees need to be properly trained on how to use a phone to call 911. The treatment I received is completely unacceptable. I am attaching a picture of my face and head.

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