Maybank — misused of customer data
I couldnt find any suitable place to lodge a acomplaint regarding one of Maybank staff at Jalan Raja Laut (near to Sogo) branch.
She is a teller, and she has used the data of my fiancee for her own benefit. i believed that is a misconduct!
This staff name is Farah Syazwani (as per name saved in my fiancee"s contact).
At first, my fiancee (Amirul) is a regular customer to do transaction in this branch as his office is close to this bank and his salary also deposited in Maybank account. However after he got promoted and once his salary has been up to almost 5digits, there is this number been miscalled him on daily basis. After few days, the caller disclosed as one of the Maybank staff and want to get to know him. They have been in contact for several months before i found out about this. My fiancee has come clean to me, and explain everything because he find out that this staff only wants to spend his money.
I believe both parties are guilty in this case, however she shouldnt use her customer's personal data to fulfill her needs. If she need somebody to sponsor her or be her sugar daddy, do it in correct way. Never ever misused the data which we, as customer has put trust on all of you!
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