Massage Envy / gift card purchase

Everett, WA, United States
Contact information:

I purchased a gift card online and I accidentally sent it to an email that was deactivated. I sent 3 emails and have called 2 times to ask for help in rerouting the email but have not received a response. I asked for my money refunded after they clearly ignored me and still have not received a response. I want my money refunded. I have never been treated like this from any company. I will be reporting this to the BBB. Absolutely ridiculous, I can't even believe it.

May 19, 2017

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