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Mango Airlines / FlyMango / stolen goods from suitcase taken from me even though it was hand luggage

1 Cape Town, South Africa
Contact information:

On 10 July I flew with mango and had my hand luggage suitcase taken by the people who direct us to either go out of the doors to the back entrance of the plane or to the plane door, this was at the boarding gate. I was told I'll receive it at the carisole just like the other check in luggage. When I got home and unpacked I found my Versace glasses worth R5000 and Ray bans worth R2500 stolen out of my glasses box which was in this suitcase . I am utterly disgusted that I literally had my bag removed from me which was supposed to be with me as hand luggage and then had my private things opened and stolen.

Sh
Jul 11, 2018

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