Mango Airlines — customer call centre
I am most disgusted at the call centre agents that are linked on the [protected] optional 2 number. Having called in to enquire as to why the rates when booking directly with Mango Airlines are much more expensive when compared to Flight Centre Travel I was addressed by an absolutely rude lady who told me the service fees was 100.00 and I told her but flight centres service fees are 215.00 and how come when booking directly thro mango the flights are not cheaper. She was absolutely rude and cut me off without even giving me an explanation. The unfortunate part about all of this is that I work for South Africa's leading carpet manufacting industry with it being Pietermaritzburg second largest employment companies. I am responsible for all the bookings with all Airlines and I will never allow my travel agencies to use Fly Mango again.
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