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Malindo Air / bad behavior of ground staff at airport

Malaysia, India
Contact information:

Ticket was booked from BOM to KL, while online checking Emergency Contact Name and Number was asked, the ground staff Mr. Ramakant Mobile # +[protected] have called on Emergency Contact number at 10:53 PM and tell that passenger have not reached for boarding and boarding almost complete, but passenger was sitting in front of gate since 10:20 PM, even boarding was not started till 11:15 PM. Why groud Staff calls on Emergency numbers if passenger is already on gate, Mr. Rampant don't have talking sense, as I was sleeping got tension on receiving call, the reason he called was only he want to change the seat with other customers

Sa
May 18, 2017

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