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MacMall / PCMall / bad experience

1 El Segundo, CA, United States
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Today it will be the 6th attempt to find out what happened to my order and why they still can't ship it.
They don't notify me of anything at all. I have no idea about what's going on. As a customer, I have the right to know about my order status, but these guys have a different opinion. So as you guessed I called them 5th times. One time a week. And I always hear the same about my issue: you have to wait, it will be shipped very soon, don't worry.
How can't I be worried if you keep the item in your warehouse and refuse to ship it for no reason?
Who cares if it's ready to be shipped if it takes you at least 5 weeks?
What kind of service is this? What a crap!!!

Dec 8, 2017

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