Luxury Locs / Charge my card
This company is a rip off in is operated by liars. I order hair 7/15/09 for next day shipping, I didn't receive my hair at all. My card wasn't charge. So Monday I call in told them I didn't want the hair amymore. Renee said no problem, your card has not been charge. Tuesday Keith call in leave a message on my voice mail."Hello Ms. Johnson this is Keith from Luxury Locs, sorry for the incovience with your hair, but we can ship it free next day free of charge, but we don;t knkow what day we will be able to ship it. Your card has not been charge, if you are still interested in receivng the hair give us a call." He left this on my voice mail. I still have it, I plan to use it at court. Do you know he charge my card anyway. After I left exactly seven messages telling them not to charge my card. Renee call back in I told her that I didn;t want the hair again, she place me on hold then some how the phone got disconnected, when I call back no one answered, nor did she call back. After calling 3 more times leaveing irate voice mails, Keith call back in said Renee told him I said ship the hair and she call back 10 minutes after him saying he told her to ship the hair. Finally Renee sent me a fake ### conformation number stating that it was for a refund that I have yet to receive. It unfortaunately the things this company send you through. I start myprocess on taking them to court. Good thing I have familly in Atlanta. DON'T DO BUSINESS WITH THIS COMPANY. Also the owner April never called me back.