[Resolved] Luna Flooringlaminate and carpet

Just don't do it. One of the most stressful experiences of my life. I paid $15, 000 for new laminate and carpet but it wasn't worth it. The worst customer service I have ever dealt with my entire life. I did not spend hours, I spent days cleaning up after these fools. There's a reason they don't have a storefront because somebody would have blown it up by now.

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Kathy,
    We're disappointed to hear that this was your experience, and assure you that we take matters such as this one very seriously. We'll be in touch with you soon to discuss your concerns.
    Thank you.
    -Luna Customer Support

Nov 03, 2017

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