[Resolved] Luna Flooring — laminate and carpet
Just don't do it. One of the most stressful experiences of my life. I paid $15, 000 for new laminate and carpet but it wasn't worth it. The worst customer service I have ever dealt with my entire life. I did not spend hours, I spent days cleaning up after these fools. There's a reason they don't have a storefront because somebody would have blown it up by now.
Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.
Luna Flooring / 21st Century Flooring Customer Care's Response, Nov 06, 2017
We're disappointed to hear that this was your experience, and assure you that we take matters such as this one very seriously. We'll be in touch with you soon to discuss your concerns.
-Luna Customer Support
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