SUBMIT A COMPLAINT

L'oreal / l'oreal voluminous lash paradise mascara

Chicago, IL, United States

Good afternoon,

I wish there was a way to submit feedback that's not necessarily a "complaint" as I feel that the word has a negative connotation. However, I digress. I LOVE the Voluminous Lash Paradise Mascara. I officially switched to this mascara after exclusively using Too Faced BTS mascara for many, many years. I did several reviews on my social media and many of my friends made the official switch as well, based on my review. I spoke to the product's formula, consistency and overall longwear and how it was more volumizing than BTS.

However, I noticed that the product continues to clump up at the opening causing the mascara to dry up. I'm not sure if maybe I received a bad batch, but I really want to give this product a second chance. My tube is currently all dried out and it makes me so sad because I love the product so much.

Loyal Customer-Judy.

Ju
Sep 22, 2017

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