Lincare / billing
This company is the worst!!! It's very rare that someone answers their phone. Their business hours is until 5pm eastern, I called multiple times today starting at 4:20pm and it keeps going to voicemail. On my last try, someone picked up, said hello and hung up after I said hello! The few times I had spoken to a rep in the past, the women I spoke with don't know a thing about customer service! They do not like to help at all! Their supervisor is condescending to boot! I filed a complaint but no one ever called me back. Based on the interactions i've had with these people, I can't really say i'm surprised because they do not care about their customers!
It's such a waste of time trying to get a hold of anyone. I've never heard of any billing department where calls go to voicemail more often that someone picking up. They are the worst! Save yourself the headache and go with another company, lincare is not a company you would want to deal with!
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