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Levi Strauss & Co. Customer Service Phone, Email, Contacts

Levi Strauss & Co.
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1.3 318 Reviews

Levi Strauss & Co. Complaints Summary

22 Resolved
296 Unresolved
Our verdict: If considering services from Levi Strauss & Co. with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Levi Strauss & Co. reviews & complaints 318

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6:46 am EDT
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Levi Strauss & Co. levis redloop jeans gets torn off easily

Hi!
I had bought levis redloop jeans for rs 5100 from levis showroom in khan market. It's approximately 6 months, and the jeans has been torn off thrice. First time it got torn off in a salsa class when I had to just bend my knee a little, it was really embarassing. There were other girls and boys wearing jeans and nobody encountered such problem. It was only me. And the jeans was not even tight, it was a little on the lose side. I got it mended (rafu) as I was not aware that I culd complain for that.in the same salsa class, the jeans was torn again. I again got it repaired.
Third time I was just bent to pick something from the floor and the jeans was torn again. I never encountered such problem with any clothing of mine in my entire life.
The cloth has just given up in just 6 months and that too a 5100 indian rupees levis redloop jeans.
Can I be refunded my money back in this case?

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Niyas PN
, IN
Apr 23, 2011 4:01 pm EDT

Hi Ajnesh,
Myself Niyas, too bought a Redloop Levis jeans 1 year back...It cost 5000Rs..With in two months, the material proved its QUALITY( which Levis boasts of!) It was torn near the rear Pocket, where I keep my wallet...I got it repaired from Levis shop at Cochin, Baypride Mall(Kerala)...Afterwards, I felt very awkward to wear that one...But Levis showroom people said (It adds up to my ATTITUDE ..hehe)..Later, cloth started to become so thin...a patch was formed near my legs...Once, i was trying to stand up, and It torn off near my knees!..Oh God, I could have spend this huge amount for charity! Later I came to know that, my close friend who too bought Levis Redloop( "Imported material" sorry for being this rude..) from Cochin Oberon Mall, had the same problem..It also torn off...
Niyas PN

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RosieAtLS&CO
San Francisco, US
Jul 23, 2010 4:11 pm EDT
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Hi Ajnesh,

I'm really sorry about your jeans. That is not what we want for our customers. In fact, our products are guaranteed against manufacturer and material defect.

I suggest you first try to bring them back to the store where you purchased them and see if they will exchange them for you. If that doesn't work, please e-mail me at cfields2@levi.com.

All the best,

Charlie (temporarily filling in for Rosie)
cfields2@levi.com

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Levi Strauss & Co. Poor Quality Men's Jeans

I purchased 4 pair of the Signature Jeans by Levi Strauss and Company
at my local Walmart Store. I've been a Levi lifer when it comes to jeans.

The jeans looked good on the store rack and felt good when i tried them on.
That was 3 months ago. All 4 pair of jeans slowly began to rip apart. I am 5'11,
170lbs. All of the jeans rear pockets began to tear. Both rear pockets right at the edge. The same thing with the front of my jeans, except in the groin area, right under the start of the zipper. I went to my walmart and they told me they could not do anything for me. I did not have a receipt for Levi Jeans Signature style, so Walmart told me to contact the company. I e-mailed Levi
Strauss & Company's headquarters in San Francisco, CA and never recieved a reply back.
Levi's have allways lasted me over a year, usually 2 years. The material and workmanship on these are poor and they are not made in the U.S. My jeans are tagged in a 3rd world country. Mark K. P.S., CA & St. Louis, MO

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Levi Strauss & Co. - belt loops or pocket ripped

I have at least 6 pairs of 550 or 560 jeans that have either ripped at 2 belt loops or at the pocket seam. These were purchased at either kohl's or sear's. I hadn't worn them for more than a month or two. No I don't have the reciepts for them. What remedy do I have to get them replaced? I been wearing levi's since I was a kid but I may have to consider another brand if this kind of quality continues.

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Levi Strauss & Co. belt loops ripped

Levi's - levis 505 - classic jeans with zipper —

I am very well impressed with the levis company, my brotherinlaw lives in a small rural town in the south. They dont have very many choices on clothing stores in their small town. The only place to shop was at goodys, inc that resently closed to bankruptcy. My brotherinlaw had purchased like 10 pairs of levis from goodys department store and he seems to think they just got a bad shippment or something, every pair he purchased the belt loop ripped off from the jeans after only 3 or 4 times wearing them. Goodys had already closed the store when he realized he had problems. He emailed levis and told them the problem levis told him to boxed all the defected jeans up and send them to him. So he boxed all ten pair of jeans and shipped them. He thought they would just repair them by sewing the belt loop back on well he was wrong. Four weeks later he recieved a package from levis with 10 pair of brand new jeans. Now is that not awesome or is it simply awesome! If you want a company whom stands behind their product then choose levis. From now on levis has my business and if you watch sears sales they run great deals on levis like buy one pair and the second half off and sometimes its get one free... And sears guarantees guality on thier inventory just keep your reciept if your not happy..

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24Mike
, US
Nov 26, 2020 12:53 pm EST

My last 5 pairs pf men's 440 jeans have torn belt loops. After 60 years, I will no longer buy your jeans!

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Kc68chev
, US
Aug 02, 2018 2:30 am EDT

I have purchased levis for 40 plus years. The last twenty pairs I have bought have had belt loops break and have split in the crotch with only being washed a few times. . I have taken a few pairs into a seamstress to have the belt loops reinforced but the material is so thin they say I'm wasting my time. Some have been returned but the retailers are getting tired of seeing me. I have exchanged 5 pairs in the last four weeks. I think it's time to find another brand.

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Roger Ramj
, US
Dec 17, 2016 10:54 am EST

I am 61 years old and been wearing Levi's all my life. The last 4 pair of 505s I purchased on Amazon one of the back belt loops ripped out within one week of wearing. I've been buying them out of habit for 45 years but I am done now, I will find a replacement. So sad

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Toad Grimley
, US
Nov 09, 2016 3:13 pm EST

I have stopped buying Levi's for the belt loop issue as well. Their quality is very sub par in the last 4 years.
So has anyone found a big-n-tall tapered leg that replaces the Levis brand?

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George_S
, US
Jan 28, 2016 10:52 am EST
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Broken belt loop above left rear pocket. Rips at bottom of loop. Happened to AT LEAST 8-10 pairs of mine over the past few years, but NEVER before that, for as long as I have been buying Levi's. (I'm 55, so that's a LOT of years. Tuesday I put on a brand new pair of 569's, wore them again on Wednesday, and the belt loop broke (after only 2 wears). Usually I get to wear them for 6 month's or more before they break. Apparently this is a common problem. I have even reached back while sitting at work or in the car to see if that loop was being overly pulled or stressed, and it was not. Levi's need to fix this or will be loosing many customers.

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Bear Jordan
Orlando, US
Mar 19, 2015 10:20 am EDT
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I've always worn Levi's never worn anything else and am 58 years old, but every pair I bought lately the belt loop's have ripped off with-in a day or so seems like they are knock-offs. they were bought at J C Penny never have had a problem before don't know what to do...I guess the are made in china, that's what is wrong with this country today, nothing is made in America anymore.

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Rkwalk
Tucson, US
Aug 29, 2014 7:08 pm EDT

Just took 5 pairs of Levi jeans this morning to a seamstress have the belt loops sewn back on to the jeans. Four months ago i took 3 pair in for repair.

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tom eaton jr.
Newton, US
Feb 08, 2013 8:47 am EST

ripped out knee

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tom eaton jr.
Newton, US
Feb 08, 2013 8:46 am EST

i got 3 to 4 pairs of pants the the knee is ripped out and the pocket is ripped out will u replace them my e mail is tomeaton67 @yahoo .com i live in newton, il 62448 thank you tom

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Chuck Camp Hill, Pa
, US
Mar 22, 2012 12:59 pm EDT
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They've shortened the crotch and have gone fron 7 to 5 belt loops on the 505's. I've been wearing Levis for over 60 years but no more. Their stiching stinks and the weight of the denim is way down. You could stand a new pair of Levis in the corner "back in the day" and they were so heavy they wouldn't bend. They seemed to last forever (except when you kept sliding into bases on the old gravel baseball fields or wore out the knees from shooting marbles). Just to show you how old I am, my Mom paid $4.75 a pair and she would complain because "the other blue jeans" were only $3 bucks and change.

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Levi Strauss & Co. racist

This as a formal complaint levis leesburg corner premium outlet located at 241 fort evans road ne, suite 1343 leesburg, va, my main interactin with some one called joshua, he refused to give me his full name, the store manager "allissa sandres" she wasn't there. I bought a pair of jeans on 3/14/2010 17:08 trans#48643, I didn't have time to try them on at that time and the seller advised that I have 60 days to return them, so I tried them at home didn't fit well I had to wait till today as I live 35 miles away from the outlet to return them, today 04/10/2010 3:27 pm I tired to return the jeans at the same outlet and the seller advised that he can't return it because the jeans has been washed? So I advised the guy that I didn't wash or use them and he was like no you did and we can't do anything else for you and he started calling his colleagues at the store and laugh about it, and say that for sure he did use it and they started to treat me as liar, I was really shocked with their attitude, as even if they didn't want to return it still they could of dealt with me as a customer not as i'm there to steel them, I have been a regular customer of levi's and dockers' for the last 15 years and has at least 20 pair of levi pants, but from now on me and my family and I will make sure that my close friend won't go there till I understand what happened in this store, was it a racist issue or what was it?

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Levi Strauss & Co. tearing/ripping

My husband has had 4 pair of jeans rip and tear in the past two weeks. This isn't the first time. Prior to this he had 3 pair of levi's that did the same thing. They were 569's and carpenter's. He loves these jeans, but I find it very difficult to be purchasing this many pairs of jeans within 2 months. Now... I am pretty sure we will not be buying them again. What happened to quality? Levi is such a trusted brand and can't believe this is happening. I would always hope that it pays to buy american...

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Dave Dav
Yonkers, US
Oct 06, 2013 9:31 am EDT

My 569's were the same. A new skinnier cut and paper thin material . Why did Levis change the cut of the 569's and then use flimsey material. I was looking for a jean to match the old levis 569 and i found that Sean John Hamilton relaxed jeans were the best and closet match to the quality and style of the old 569. Go with Sean John Hamilton relaxed and you will not be dissapointed. Great quality and more importantly a great fit. loose on the thighs . i am a 270lb, 6'2'' male. Thank you Sean john for producing retro style fit and quality jeans for us old geezers

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Levi Strauss & Co. - belt loops

I have purchased 3 pair of levi jeans and all 3 pair the belt loops have broke. The price of the jeans was 39.99 a piece and now when I wear them I have to put belt on and tuck the broke one under my belt. I will not be buying and more of these jeans and I will be sure to tell all my friends and family to stay away from them. I work to hard for my money to buy something that want stay together but a couple of months.

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Levi Strauss & Co. poor quality - holes at knees

I work at a desk job and rarely wore my 2 pairs of levis 569 jeans outside, much less doing any physical work in them. After less than 3 months each, holes formed at the knees. My best guess is that this happened because I often cross my legs while sitting in my chair at work. Levi's jeans were originally made tough for the rough work of the new country of the american west. If they aren't suited to a desk job in the new denver, what are they for?

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eezacque
Toronto, CA
Aug 04, 2010 4:26 pm EDT

A pair of 501 I bought recently fell apart after 2 weeks of wearing them, due to bad quality stitching. The supplier responded that Levi's are made in countries like Egypt, Mexico or, in this case, Haiti, and after some discussion I could return it. I emailed Levi's Strauss they just lost another customer, but they don't seem to care.

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cfictum
New Holstein, US
Jul 27, 2010 10:05 am EDT
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I have a pair of Levi 550's and only had them 6 months, and they have ripped at each back pocket, each front belt loop and down the center seam in the back. They are not too small for me...so this can not be a factor. Just very bad quality. In the past I have only bought Levi's because I could count on having them in my wardrobe for years, now they put that stretch fabric into eveything and it depleats the strength of the denim.
I emailed to advise them and complain, and just got the brush off. Guess I will be switching to a different brand from now on.

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Levi Strauss & Co. not 100% cotton anymore

Please bring back 100% cotton womans 550 jeans. I have been wearing them for years the spandex is too stretchy and not as thick so you dont stay as warm in the winter. Hopefully levis will bring them back if not I will be buying 100% cotton jeans somewhere else.

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mml1
, US
Mar 14, 2010 1:04 pm EDT

Very disappointed Levis is not making 100% cotton womens jeans! They definitely need to bring them back.

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Jumping Ship
Lewiston, US
Dec 14, 2009 10:27 pm EST

After 30 years I have abandoned Levi and am trying Lands' End Natural Fit Tapered Leg Jeans. They are at least 100% cotton!

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Jeanless
Indianapolis, US
Dec 09, 2009 11:46 pm EST

I just called Levis to tell them the exact same thing. I told them that I would be shopping elsewhere as well after 30 years.

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Levi Strauss & Co. spandex jeans

I would really like to know who decided that I can't get 100% cotton jeans... Spandex/lycra sucks! Levi's is losing customers because there jeans are no longer comfortable... I really think that if people like spandex then great... But give the option of 100% cotton jeans too! A couple of years ago levis had a special summer jean that were 100% cotton and I had to buy 3 pair because I was sure it was the last time I would ever have the opportunity to wear them... I should have to go shopping in the mens section to get 100% cotton jeans... I refuse to shop at your store... Maybe you guys should hire a woman that not only decides what your jeans are made out of but also has to wear them with comfort in mind... Please give me my 100% cotton jeans back!

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Brenda Ann
Odell, US
Oct 10, 2009 3:17 pm EDT

I totally agree with you I switched to wranglers same problem. The spandex in them causes them to tear at the belt loops or pockets you try to fix and they just tear again in same spot. Bought two pairs of wranglers blues haven't even had them two months both pairs have torn at belt loops now I have to try to find the receipt and try to take them back. Really ticked off that I can't find a pair of womens jeans that just plain old cotton denim. Its a bunch of B.S.

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Levi Strauss & Co. Poor quality

I purchased six pair of levi strauss "signature" jeans for my husband. All six pair within 2 weeks have started tearing at the back pocket. One pair I could maybe understand, but all six? Yesterday he bent over (he's a slender man) and the whole rear end split right down the length of the pocket. They were purchased at k-mart and they wont let you return without a receipt. Since they were levi's I didn't anticipate having to returning them. I guess i' m just screwed out of over $100.00 so much for buying american.

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Update by razorxmuse
Aug 07, 2009 11:29 pm EDT

Tom Asher from Levi called me this past week. Levi is standing by their product by replacing the jeans i was not satisfied with. It took a little while, but thank you Mr. Asher for caring enough to fix this for me. I will remain a Levi customer.

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Tamara Campbell
, US
Sep 06, 2022 1:30 pm EDT

I bought 6 pair of men's Levi Strauss jeans at Walmart and within 3 months 2 pair had ripped on the inside of the legs the other 3 pair both ripped on the corner of the back left pocket that's over $70.00 bucks wasted I think the material was rotten and of course I don't have a receipt 3 months later but I'm Walmart would not take them back with ot without receipt I have several pair of Levi Strauss that Ivt purchased over the years from Walmart and had come to the conclusion that they normally last 10 to 12 months for roughly $25.00 a pair which I decided I could live with but after getting the last 6 pair and half of them already tore up I'm no longer a Levi fan and will be finding me a different brand of jean to purchase as well as somewhere to shop other than Walmart ! Sure gonna miss my Levi's but definitely can't afford to replace them every couple of months

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MartinJFreedom
Lansing, US
Jun 07, 2022 6:48 am EDT
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I have 2 brand new $59 pairs of Levi 505s that both tore at the back pockets just after 2 or 3 times wearing them. I spent $500 on Levi’s this time and 2 pairs are ruined within no time. I’ve had this happen to other pairs in the past as well, although most of them last a long time before starting to tear. I’d like to get these 2 expensive pairs replaced but have my doubts about it happening.

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Robert Larkin
Ormond Beach, US
Jun 02, 2022 4:56 pm EDT

I have had the same problem I’ve got probably at least six pairs of jeans that are sitting in my closet with belt loops ripped out pockets ripped just not to leave as I used to remember anyways and I pay about $55 a pair for them I haven’t bought any sense I’ve been trying to others if I’m gonna spend $250 on five pairs of jeans they need to last one in a couple months I’d rather buy a cheap repair for $20 of another brand if I were to throw them away like that I remember are used to buy Levi’s years ago and wear them until they had holes all through them not sure what’s going on with the quality

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Not speed
Grand Blanc, US
May 03, 2022 11:59 am EDT
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Same thing happened to me. Right rear pocket. Carried phone in that pocket and if I sat down with the phone in there they eventually tore. Not the same in other branded jeans. No my jeans were not too tight. Levi’s are pre washed aggressively and are just rotting out.

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tbolopue@me.com
, US
Apr 30, 2022 4:09 pm EDT

I have found the same issues with my Levi’s. Back pocket problems and ripping the bottom out. Quality has went down hill as the price has increased. Very unhappy with the brand. They suck.

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abrown4718
Kansas City, US
Apr 29, 2022 2:30 pm EDT
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I think I am done buying Levi Strauss jeans. I have been a Levi guy since high school. I'm 52 now. I have bought 13 pairs over the last 5 years. I have one pairs that have not ripped down the back right pocket. I have complained, I have returned them. You would think over 25 years they could fix this issue.

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Russell Barile
Hookstown, US
Apr 24, 2022 12:06 pm EDT
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2 pair of signature jeans about a month old both pockets on both pair ripped out! Not good material!

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Whills
Collinsville, US
Mar 05, 2022 7:34 am EST
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I’m in the same boat!

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Rhonda8212
Madison, US
Mar 04, 2022 1:44 pm EST

The same things happened to my husband's Levi's. I bought him for pair and already three have ripped right by the back pocket. This happened within two months of purchase. He is not overweight and no other jeans have ever done this.

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John Maffei
, US
Feb 19, 2022 12:08 pm EST

I have had this issue with over a dozen pairs of their jeans. If the 505s didn't fit so well I would have switched brands. A few years back Levi's went to a lighter weight thinner denim. I remember thinking they were more comfortable off the shelf now. But certainly don't hold up like they used to.

"The issue is that a hole forms near the inside upper corner of the back pocket when sitting. The heavy stiching on the corner of the pocket wears on the material near the inside upper pocket when sitting. Once the weak spot is formed then that area tears when bending."

I am thin so they are not too tight.

Gone are the days when I could buy a pair of Levi's and they would fade to a light blue and get really soft.

This is an issue you see posted all over the internet. Levi's need to reinforce this area or go back to better quality heavier denim. With the cost of Levi's now days it should be a better product like it was in the past.

I have been looking for a replacement jean from another company because this issue continues. They say they warrant them for a year but who keeps receipts for clothing and who has time for the hassle and cost of mailing their faulty products. Levi's, PLEASE FIX YOUR PRODUCT!

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Robert Larkin
Ormond Beach, US
Jun 02, 2022 5:02 pm EDT

Completely agree, I’m not throwing money away more

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Levi Strauss & Co. shoes break from many place after 3 months only

I bought shoes in levis shop in garden department store hanoi vietnam 3 weeks ago. I got strong belief about quality of levis products with my previous experience. Unfortunitely my belief is broken here of poor quality and manner of service dept of levis hanoi.
The indian man who is in charge of service said that he cant change shoes even with serious defects according to levis policy.
Policy is that discounted product cant be exchanged and changed and I should ask them in 7days after buying (. Those restricted days are different from each levis staff). But when I checked the policy in levis is that items more than 50% cant be exchanged. Shoes that I bought is just discounted by 50%. How to do? I am very sure of this shoes cant be fitted to anyone with defect.
Is there anybody to help me?

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dipak
,
May 07, 2008 9:30 am EDT

I hv purchased levis shoes just after 3 months back...n they hv break from many sides

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Levi Strauss & Co. colour lost

I want to bring to your notice a situation that I could not expect from a comapny like levi's strauss. I purchased a black color jean from levi's

Showroom, shipra mall, ghaziabad. Its article no. Is 517. This jean was tagged at rs. 1600 and I purchased it in sale in july-august 07. I have the bill

With me. I purchased this jean at 50 % off at rs.800. I wore that jean rarely and washed it for the first time in december. I was in my hometown on

Holidays. On first wash, this jean lost a lot of colour though my mom followed all the norms which were specified for washing and drying. Now that

Jean looks decades old, lost its colour from back side and near the pockets and a pale faded (white) color has emerged. Its looking very odd as already

The jeans is washed pattern near the thighs.

When I went to noida again in january, I went to the same shop and put to his notice the condition of the jean. At first he refused to take

The complain and gave the reason that this jean was purchased in sale and no claim can be put on sale purchased items. After my friends and me argued

For 15 mins, he kept the jean and told us that a representative of levi's comes every week and he'll show that jean to that person. When we went to him

The next week, he told us that the representative has refused that this claim can't be considered as it is sale purchase. He also agrred that my jeans was a

Old article and it was lying in his showroom from a pretty long time. He also suggested us never to buy anything from sale in future.

As all of us have been wearing levi's from a pretty long time, we didnt believe him also keeping in mind the brand reputation of levi's. But ya all of us

Decided not to buy anything from the showroom in the future. Recently, when I came to my hometown again I visited the new levis showroom in

Udaipur and I showed him the jeans. He told me that his is a signature collection showroom, so he couldn't entertain my complain. He advised me to

Write to you. Now please tell me that what I can do or may be i'll have to wear that ugly jeans carrying just the tag of levi's.

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Srishtim
, IN
Jul 12, 2017 1:30 am EDT
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I purchased my first Levis from Alpha one mall in Ahemdabad for 2000 bucks but my happiness was short lived as soon as I washed it for the first time. Its colour changed. It went from dark blue to a weird colour I don't even know about. I request you to look into the matter. This was not expected of a reputed brand like yours.

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Ankita Khemka
, IN
Nov 28, 2011 4:14 pm EST
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I bought 3 jeans from the Levis store in MGF Metropolitian Mall in Gurgaon. 2 of these jeans which were deep blue in colour, loose colour. My hands become blue if they get rubbed to the jeans. I am disgusted with such a thing from a brand like Levis. Each jeans costs more than 3000 rupees and this is what we get. Ankita Khemka - ankitakhemka86@gmail.com

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bilal2704
, IN
Jun 28, 2011 11:22 am EDT

Levis Shirt - Blue - Lost colour in the first wash. Don't know where to go. any help ? bilal@moodi.org

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HONEY BANSAL
, IN
Jan 22, 2011 11:12 am EST

MY NAME IS HONEY BANSAL FROM BATHINDA . AND I HAVE PURCHASED ONE LEVIS JACKET FROM LEVIS STORE. THIS JACKET PRICE IS 4599.THIS JACKET DUE TO SOME PROBLEMS .AND I ASK MANGER PLZ CHANGE THIS JACKET THE MANAGER ASKED NO CHANGE AND NO RETURN THIS JACKET.HE IS MISBEHAVE ME .
HONEY BANSAL
[protected]
HONEY.BANSAL88@YAHOO.COM

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HONEY BANSAL
, IN
Jan 22, 2011 11:09 am EST

MY NAME HONEY BANSAL FROM BATHINDA .AND I HAVE PURCHASED ONE LEVIS JACKET IN LEVIS STORE FOM BATHINDA ..JACKETS HAVE SOME FAULTS AND PROBLEMS.AND I ASKED THE SHOPKEEPER PLZ CHANGE THE JACKET, HE SAID NO RETURN NO CHANGE THIS JACKET AND HE MISBEHAVE ME .
HONEY BANSAL FROM BATHINDA
[protected]
HONEY.BANSAL88@YAHOO.COM

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Levi Strauss & Co. - spandex or lycra in jeans

I wish levi's would quit making womens plus size jeans stretchy. Hello! They don't make a person look any better and they don't fit as well as the 100% cotton denim! I want my old jeans back!!! Spandex sucks!!! Levi's have been around forever. If it ain't broke don't fix it! Go back to the way you made them in 1999.

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12:00 am EDT

Levi Strauss & Co. poor manufacturing

Recently purchased a pair of levi 501 jeans - the seam on one leg was so twisted the outside seam ran down the front of my shin. Took them back and bought another pair which seemed better but no, they are almost as bad. I have numerous pairs of budget jeans and none are as badly made as these. It's time levi got out to their sweatshops and started carrying out some quality control!

I am hoping to get a refund on this second pair and rest assured I won't be buying any more levis.

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T Quinn
,
Nov 04, 2007 12:34 pm EST

Ive been wearing Levis for 32yrs, in the past 3yrs every single pair I bought ripped in the crotch and but ox, I feel the company's making the product with a liter wight denim that causes a lesser quality product from the past. Until they change there product to a better one I will no longer purchase the 5 pair of pants a year from them any more, Im going to there competition!

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12:00 am EDT

Levi Strauss & Co. quality steadily diminish

Just bought two pair of levis 505s. I have the same complaint that bill posted on your site. Fit is not what it used to be, and material is much lighter. I've been a levis wearer most of my life, and in the last several years i've seen the quality steadily diminish. This is the last straw. Anyone out there have recommendations on other brands?

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CCATGARD
Leeds, US
Dec 04, 2008 7:17 am EST

My last 2 pair of Levi 505 (and have worn them for the past 22 years) were so thin it does not even feel like denim. I have Lee jeans to work in and they are so much thicker. I will never buy Levi jeans again. The quality you could trust can no longer be trusted!

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Ron Taub
,
Sep 13, 2008 7:19 am EDT

I totally agree. I always loved the fit of My Levis 505s so after years of buying other brands I broke down and spent twice as much to get some new 505s because nothing else fit as nice. I didn't try them on because all 505s used to be the same. The new ones are at least an inch bigger in the waist, the loops are wider apart, and the material is thinner than my bargain rack jeans. I knew the Levi signature brand sucked, but I didn't realize Levi's was actually fraudulent.

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bopa
rseton, US
Jul 20, 2008 1:12 pm EDT

The quality of fabric that Levi Strauss is now using in their jeans is little better than what you would find in a dish towel. I, foolishly, just bought a pair of 505's (tan color) at Sears (made in the Dominican Republic), yesterday, and it is of such flimsy quality that I can't imagine any company would want to put their label on it. I should have examined it further, before buying, but I was in such a rush that I just grabbed the size and style thinking that it was Levi's. What a mistake. Stay away from anything "Levis" is my advice. It's a company that once was known for quality, but not anymore.

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Levi Strauss & Co. - defective material supplied by levis

I have been using levis products for the last three years and never had a chance to complain. But recently I purchased a levis shirt from company's retail outlet at mgf metropolitan mall at gurgaon (haryana) india. The stuff was defective and started losing color even before the first wash. The shirt was produced at the above outlet for claim. The shirt wa...

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Levi Strauss & Co. - defective material

A few months ago I purchased several pair of levis 505 from sears in texas city for my husband. He has only worn them for a few months and after washings we started noticing holes and slices in material... Like they were sliced with a razor blade and little holes as if they were shot with buckshot. We didnt think too much when this happened to the first...

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Levi Strauss & Co. contacts

Phone numbers

1800 625 603 8800 200 7363 More phone numbers

Website

www.levistrauss.com

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