We are sorry to hear about your negative experience. It is our policy in Attorney Services to cancel renewals and refund our customers in instances where they were unaware of being enrolled in our Legal Plans. If you are interested in trying the plan to take advantage of all its benefits, including unlimited forms download, please send us an email or call us and we will be more than happy to accommodate another free month of service.
In regards to the Webcom contact, it sounds like you probably opted for a free web design consultation at the time of placing your LLC order. Please rest assured that LegalZoom does not sell any of our customer contact information. Your information was relayed to Webcom per your order details, however if you are not interested in receiving your free web design consultation, please advise the Webcom agent as such.
Please feel free to call or email us with any questions or concerns regarding this or any other matter. You can reach us toll free at 877.818.8787 M-F 6am-6pm PST or email us at firstname.lastname@example.org.