Legalzoom claims no responsibility and refuses any refund
I called to set up a new medical PA. I was advised on certain documents, but these were not the ones I needed. In addition, I had to call and follow-up on my tax ID because they never did. Then, as I went forward with a new business, an advisor realized the corp. was wrong, so I had to pay an attorney to redo everything. Legalzoom claims no responsibility and refuses any refund.
STAY AWAY.
Price misleading
Legalzoom webpage is very misleading. The Premium Package advertised at $359.00 actually cost me over $800.00!
They provided no itemized bill and I had to wait unitl Monday to call.
Called the CSR the next day for and explaination. Then i got this itemized list and realized there is little to no benefit in chosing their Premium Package. I asked to cancel and they became argumentative and dismissive.
Monique atated that there was nothing they could do.
Very disgusted customer.
The complaint has been investigated and resolved to the customer’s satisfaction.
I'm very sorry for your situation. Try www.rushfiling.com, very up front with pricing and filing times.
ineffective will
I lost over $140, 000 because I had a will made out by legal zoom. I was the sole beneficuary in the will but because all the assets were in bank accounts and cd's etc I received nothing. No mention or question from legalzoom asking about this . NO MENTION of how this works! I believe any attorney would cover this, if not they should not be in law. I would...
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I agree totally. We went through setting up an LLC to buy a small existing business and trusted Legalzoom to take care of everything we PAID for. We also had to have things corrected, via our lawyer and never did receive a Tax ID number. After waiting several weeks we finally receive what we believed to be our ID number only to find out it was just an application for it that we gave them the information in the first place. Beware of this service. Definitely a rip off in our case.