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Lease Finance Group LLC / continue to charge me after equipment was returned

Chicago, IL, United States Review updated:

Like others stated, was given the hard sale, and guaranteed that should our business not conduct enough credit card business that we could return the equipment no problem. Also they would send out automatic upgrades for the equipment, which they NEVER did. We did not do enough credit card business to justify the expense they were deducting out of our bank account every month. We have been trying for 18 months to get them to stop deducting their monthly fee from my account. Equipment has been returned, have signature confirmation on the delivery, however they conveniently cannot find the shipment!!! and that is my fault. they cannot read the digital signature on the signature pad of the UPS - and thats my fault!! it has been a nightmare like a monkey on my back trying to get Lease Financial Group, LLC to get out of my life. Final step is to have the bank take action on my behalf, hope it works. I feel duped by this company, they are incompetent on the other end of the phone, I go back and forth between two different offices, no one communicate with the other. No ONE is working on my case. every phone call is re-tracing every step thus far, EVERY TiME - a waste of my time

Ly
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Comments

  • Lo
      23rd of Oct, 2012

    What address did you send the cc machine back to? I am in the same situation and I really do not want to call them to ask where to send. They are rude and relentless. I have not used their dumb ### machine for 5 years! I feel like it 's a bad luck entitiy and they can have it back. Not paying them any more$$. Thank you for posting..

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