LeafGuard Holdings – Page 2

I looked over the website for this product, and, having tried other gutter guard products, all with limited success, I decided to give it a try. One thing I did NOT notice was a small caveat buried in the installation "warnings"- if you have a metal roof, you "have" to have something called "ice cleats". In my area (Atl metro) it would be very hard to find someone who even knows what those are. In any event, they would not have helped in this case. After a heavy snow, I noticed that as the snow was thawing on the roof, and re-freezing, it was "grabbing" the material of the Flo-Free and pulling it out of the gutter. This was kind of a last straw, since prior to this, I was cleaning debris off the lip created by the way it is installed, on a monthly basis. I had actually recommended this product to some clients of mine, but now am sorry I did. Now I am out not only the cost of the material, but the labor, as well. Despite the fact that ice cleats would not have helped in this case, the company's position is that they are not liable, since I did not have them installed. I am very disappointed in the product, and would heartily recommend against it.

Gutters for a house at $43+ a running foot. Seems lot an awful lot of profit there. What a rip-off!

I love my LeafGuard. It is everything they said and more. How nice to be

worry free. Another company came to my house and showed me a picture of LeafGuard with leaves stuffed in it. LeafGuard had already told me about their clog free warranty so when I asked the other guy why someone with this problem wouldn't call LeafGuard to remove a clog he couldn't answer me. Obviously, having dealt with many home remodeling companies as I

improve my home, I have become very aware of the devious sales tactics used

by many competitors. It's sad, because some people will believe them and

buy an inferior product when they could own LeafGuard. Do your homework is all I can say. Any company that can offer the Good Housekeeping Seal like LeafGuard did, earns my approval and I'll spend my money there. If

Good Housekeeping researched the product and gave them the ok, that's all

I need to know.

Leafguard (gutters) of Greater Charlotte refuses to refund my $2300 deposit even though they never did any work at my house. I cancelled the job 3 days before they were supposed to show up. How does that sound to you? Don't use these guys, don't trust these guys.

The contract they use does not mention that the deposit is non-refundable. They just don't refund your money.

$2300 for no work what-so-ever. They don't return phone calls. They say that they will but I never get a return call. I think it's unfair that I have to hire a lawyer to recover my deposit.

Already have leafguard? May I suggest you inspect the job. Make sure the gutters are installed the correct length (not to short or to long). Make sure the interior brackets are put in as agreed (every 2 feet) not every 3 or 4 feet. Make sure the brackets are installed uniform and straight. Make sure there are grommets in all the screws used. Makes sure the brackets are undamaged or bent. Make sure there are no open or unsealed holes left in the back plate that buts the fascia board. Make sure the end caps are on true and square to the home and the gutter (use a “T” square to check). Make sure the downspout holes (in the gutter) are a true 3 inches by 4 inches and the downspouts are not squeezed or bent to fit the opening. Leafguard is NOT a member of the BBB’s “Honor roll”. The pacfic NW BBB discontinued that program many years ago. When I signed my contract with the company, it was a C-, not an “A” as the salesman stated.

Get up on a ladder and make sure u have a quality product and a quality instal, If Leafguard says the screws go into truss tails …make sure they are in the tails. If they claim to use 4 inch screws, make sure it’s 4 in, not 3 inches. Check all the work.

In my case the installers left a mess on my roof and siding. Did property damage. The company played hard-ball, pushed the limits of making the customer jump thru every legal hoop to get a response or performance.

Half of these reviews don't even make sense, i have leafguard and its not something that you order and that comes in... it is made at your house they have a truck that has a machine on it that makes the gutters the same length as your house... also they are made out of aluminum if you try to lift the top up it doesn't break if anything it would bend. People are so quick to talk down about things that they don't make sure they are complaining about the same company i would bet you most of these complaints aren't actually leafguard.