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Lazada Southeast Asia / delayed delivery and poor customer service!

1 Quezon City, Philippines
Contact information:

I ordered this phone last December 11th using my credit card which supposed to be a xmas present to my son. I raised the issue on your live chat since I already received the OTP for the other 2 phones but not this specific order [protected]). Ive spoke with 2 supervisors specially Sara who promised to get back to me a few times to give an update but until now she did not contact me back. As you can see the order supposed to be delivered or ready for pick up from Dec 13 - 24 but until now none is really working on this just false promise! I cant even cancel and refund my payment because it is in shipped status!!!

Lazada Southeast Asia

Vi
Dec 30, 2017

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