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La Quinta Inns & Suites / hotel stay

Stephenville, TX, United States Review updated:

Regarding Hotel in Stephenville Texas 76401
105 Christy Plaza
Manager listed Stephanie Allen not available
Rene Hayes says she is general manager
When I checked out ... the receptionist did not inquire why I was checking out or did not seem to care that I was supposed to stay for 2 more nites.
I reported that my stay was terrible
When I checked, in the very nice front desk man
Isaac had to come fix frig that was not working. We noticed a strong cleaner type Oder in room 122 .
I noticed Stains on the bed and food crumbs on and under desk. Carpet was wet around the AC unit . The room smelled terrible. I ask to be moved. Room 118 was also very stinky . I noticed back door exit was unlocked all the time . I never had to use my key to get in plus cigarette butts all around back door.I had been driving for 15 hours prior to arriving at the hotel so I decided to hunker down for the nite. I woke up several times in the nite with a headache and watery eyes!! Smell was like a musty old stinky sock. Did not feel safe here. Should not charge $87.00 for such a terrible hotel. I expect to be reimbursed for such poor service
Laurie Jones
[protected]@live.com
[protected]

La
Oct 01, 2018
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Comments

  • 9w
      Oct 01, 2018

    would need to deal with them about that matter

    0 Votes

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