Kogan Australia / customer service

Brisbane, Queensland, Australia Review updated:

I have sent about 5 unanswered emails about trying to access a credit of over $100 you have of my money! I have tried to contact you for 2 weeks as I need to purchase a Christmas present and it's now 4 days before Christmas and no one can help me. I am disgusted with your service and I want someone to call me TODAY to sort out my issue.
My account is under [protected] my name is rachel herridge and my mobile is [protected]. Your company has been awful to deal with and has put so much stress on me trying to organise a Christmas present which now I don't think is going to be delivered on time. Contact me ASAP.

Dec 20, 2018
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  • An
      Jan 01, 2019

    Yes, after complaining online to their shonky customer service (no 'phone number to ring) they abruptly stopped answering! I believe that once you put a legitimate case to them and they work out you know what you're talking about and want a solution...they cut you off!

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