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King.com / purchased items

1 United Kingdom

Good evening.
I recently purchased 100 gold bars that came with 6 unlimited life hours but only received 36 gold bars, could somebody please explain how this happened and if I can claim a refund? I am most disappointed as Candy Crush is my way to unwind and escape and I have definitely not received what was advertised. I am also in competition with my partner and this will almost definitely put me behind.
Please could someone get back to me as soon as possible.
I anxiously await your response.
Kind regards

Sandra G

Sa
Nov 7, 2016

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