PC Game Supply
reviews and complaints

I gotta say, PC Game Supply (pcgamesupply.com) really left a bad taste in my mouth. Their customer service is the worst I've ever seen! Every time I try to order something, it just gets refused and I get some lame, generic response via email that is not helpful at all.

They keep saying they don't have specific information as to why my orders keep getting rejected, but that's just not good enough! I mean, there are many possible reasons why my order could have been cancelled, but they won't tell me what those reasons are. And if I ask for more information, they just give me some excuse about how they can't disclose specific details because it could be used to cheat the system.

To be honest, I'm not sure if I'll ever order from PC Game Supply again. If they can't even give me simple answers about why my orders keep getting cancelled, what use are they to me? I just wish they would provide me with more information and be more helpful in general. But I guess that's just too much to ask.

I've been a loyal user of pcgamesupply.com since 2015 and I must say that it's been a smooth ride so far. The delivery of the cards I purchase is always instant and that's a plus for me. It saves me the stress of going through my email to find the card after purchase.

The user interface of the website is pretty simple and straightforward to use. I have not had any issues navigating through the different pages on the website, even as a non-tech-savvy person.

However, the site has one limitation that I do not really fancy, and that is the daily purchase limit. For me, I don't buy cards frequently, but when I do, I prefer to buy them in bulk. Unfortunately, with the site's $180 daily purchase limit, that is not usually possible, which is a bit of a setback for me.

Despite this limitation, I will say that pcgamesupply is my go-to site when I need to purchase KK cards. So far, I have not had any issues purchasing or redeeming my KK cards on the site.

In conclusion, if you're looking to purchase digital cards, I would definitely recommend pcgamesupply.com. The site's instant delivery feature and user-friendly website are a plus. However, if you're a bulk buyer like me, you might have to look elsewhere or make multiple purchases on different days due to the website's daily purchase limit.

I have been using PC Game Supply (pcgamesupply.com) for quite some time now and I must say, I am overall quite pleased with their service. However, I recently had an issue where my husband had purchased a paysafe card for me, but it had not been paid out to him yet. I contacted the customer support team and they were able to locate the transfer, but informed me that I would have to wait until Monday for a manager to approve the paysafe code to be sent to my husband. I expressed my disappointment and frustration, as this was unacceptable to me. I was sure there had to be a way to get in touch with a manager that night and resolve the issue, but unfortunately, I did not receive a reply from the support team after 9 PM.

To be frank, I was quite taken aback by this unprofessional behavior. As someone who uses this site on an almost daily basis, I expect a certain level of customer service. It is not too much to ask that they communicate with their customers in a timely and efficient manner. At this point, I am not sure whether I can trust them to provide the level of service that I need, and this is disappointing.

I hope that this is just an isolated incident and that they can improve their communication and service going forward. Overall, I do enjoy using PC Game Supply (pcgamesupply.com), but it is important that they listen to their customers and address any issues that arise in a prompt and professional manner. After all, customer satisfaction is key to any successful business.

So I wanted to get a Koin card, right? And it was late, so my eyes were a little tired. I accidentally got the Canadian one that was less than $10 USD. Actually, it was definitely my fault that I got the wrong one, but I didn't realize it until after I bought it. The weird thing was that the order screen was in Canadian dollars, but the final screen and the screen where you redeem it weren't. Anyway, I noticed my mistake and quickly purchased the $10 USD card instead. I wanted to get my money back for the Canadian card I didn't mean to buy, but they said no. They wouldn't give me a refund. I tried to get a manager involved, but they weren't responding to my emails. Well, actually, they were responding, but only with things that didn't matter. You should watch out when you use this company because their customer service won't help you with something like this. If something goes wrong, you'll have to fight with your bank to fix it.

I gotta say, PC Game Supply ain't the best company out there. I tried to buy this game on a one day sale, y'know? But every time I tried to check out, it just cancelled my order. Seven times! How annoying is that? So I hit up customer service to see what's up, and the first dude told me I had multiple accounts or somethin'. Which is totally weird since I've never shopped there before. Then this other person gets back to me after the sale's already over and says the game ain't available in my area. Uh, what? My brother lives in the same place and he got it just fine. So I ask again and they give me the same answer. It's like they didn't even wanna help me out! All I wanted was a straight answer, y'know? Not gonna be shopping here again.

Me been usin' PCGameSupply.com fer awhile now to git digital codes fer my PSN account. The quality of their servis is always topnotch. Ain't never had no issues with my orders. They offer fast and secure payment options like Paypal and VISA/Mastercard. Plus, all the codes are delivered within seconds after ya complete yer payment. They send 'em right to yer email and yer personal account on PCGameSupply.com. Their prices are competitive and they run promos from time to time that give limited discounts and offers on digital codes. They also have a rewards program, so ya kin earn rewards fer bein' a loyal member of the PCGameSupply community. They got a Facebook page too, where ya kin git some helpful feedback if'n ya ever have a problem. I'll fer sure keep usin' this site as one of my go-to digital code providers.

So, I had to get on my computer and go to this website called PC Game Supply to buy my brother-in-law a Steam account gift card for $20. After I signed up for an account and gave them my PayPal information, I got an email telling me that my order had to be reviewed by a manager. Weird. So, I hit up the customer service team to ask how long it would take, and guess what? They told me my order got cancelled. They didn't even tell me! I had to find out myself after wasting a whole day waiting on them. I don't know why they cancelled it, and that makes me think they might be scammers trying to get my PayPal details. To be safe, I changed my password. I'm leaving a negative review everywhere I can think of so nobody else has to deal with this kind of nonsense. The dude I talked to, Vijay, was like a robot and just didn't care about what I went through. It was a terrible experience, and I wouldn't recommend this company to anyone.

This website, pcgamesupply.com, looks pretty messy, but let me tell you, they do deliver the stuff they advertise. I've bought game cards here a few times before, and I never had any major problems until the last time I tried my luck.

So, there are two main issues that you probably want to consider before purchasing from this site.

Firstly, it's not as plain as day to figure out that you'll be getting a digital copy of a game card from here. But, if you're buying yourself one, then that shouldn't be an issue, right? However, if you want to give someone a physical gift, you may need to go to another site.

The second point is the biggest one for me. This site is quite buggy. Last time, when I placed my order, the site told me that my credit card had been rejected, and I should try again later. So, I waited ten minutes and tried again-- same problem. This time, I thought I'd call my bank tomorrow and see what's going on. But when I called them the next day, they told me that pc gamesupply.com had charged my credit card twice already!

So, I told the site people about this problem, and they said they couldn't charge me properly, but in reality, they charged me twice! I even received two copies of the game card, but I had only purchased one. I expected them to take back one of the cards and refund me, but instead, they blamed me for their site not working as it should. It was so unfair and unprofessional, and in the end, they took an extra $50 out of my pocket! These people are nothing but liars and cheats, so don't waste your time or money here.

so you can see for yourself how frustrating this experience has been. It's been a whole day and I still can't play the game I purchased! I don't understand why they can't just give me what I paid for or at least let me know what's going on. It's like they don't even care about their customers!

I can't recommend PC Game Supply to anyone. Save yourself the headache and go somewhere else. I'm so disappointed in this company and their lack of communication and customer service. I really hope they step up their game soon or they're going to lose a lot of business.

Overall, I would rate my experience with PC Game Supply as a 1 out of 10. It's been a complete nightmare and I wouldn't wish this on my worst enemy. I hope this review helps anyone considering using PC Game Supply in the future.

I recently got some game cards for my daughter living in British Columbia from pcgamesupply.com. I used Paypal to pay for them and I was notified that the funds have been put on hold. After a week, I came to the realization that my order has been cancelled without any notification. This was very upsetting since it took me a week to even find this out by following up with an inquiry. It seems like these guys are not concerned about customer satisfaction because they never bothered to notify me of the order cancellation. I guess they would have left me hanging if not for my follow-up.

When I tried to engage the customer service to find out what was going on, they told me their system was automated and they didn't really know why my orders were cancelled. There was not much use in trying another order either because I got the same outcome. My Paypal account was informed that the funds had been held and that was it, no more communication.

My experience with pcgamesupply.com highlighted two particular problems: their order fulfillment system is crappy and getting no notice of a failed transaction after waiting for a week is not impressive. I have ordered goods from different countries and used Paypal services for payment many times and never had any trouble with it. Judging from my experience, pcgamesupply.com's software seems to be less than par. Another issue is that a handful of people have reported having an identical experience of their own. So, trust me when I say that if you're eyeing this company, you should reconsider before trying to obtain goods and services from them.

The only thing that was somewhat encouraging to me was that the transaction didn't cost me any money as Paypal had aborted it. On the contrary, a lot of time and energy was wasted in the end. I'm not satisfied with what I got from pcgamesupply.com, their services, or their customer support.

If I had to offer a word of warning, I'd tell you to be prepared for disappointment if you decide to source your games through this company.

Yo, so let me tell you about my experience with PC Game Supply. I put some of my hard earned money into their system so I could make a purchase. But guess what? They wouldn't let me make the purchase even though they took my deposit. And when I tried to get my money back, they straight up told me I was outta luck. Like, what kind of crap is that?! They don't do refunds apparently, so they just keep your money and say too bad, so sad. And don't even bother trying to talk to a real person about it. Their customer support is all automated messages, so you can't actually get someone to help you out. These guys clearly don't give a crap about their customers or their money. They're just a bunch of scammers and someone needs to shut them down ASAP. Don't waste your time or money with this garbage company.

I recently visited PC Game Supply's website to buy an iTunes gift card. However, I was pretty disappointed when my order was cancelled without any explanation. Of course, I wanted to know why it was cancelled, so I contacted the support team. But their response was not very satisfying. They just said that they could not reveal the reasons behind the cancellation, as it might lead people to find loopholes in their system. I mean, come on! That's pretty suspicious, don't you think?

Anyway, I just wanted to buy a gift card, but it seems like PC Game Supply's security measures are pretty intense. Or maybe they just don't want to sell iTunes gift cards anymore? Who knows? To be honest, I was pretty upset and confused after the whole ordeal. And the support team didn't make it any easier for me. They were super unhelpful, and I felt like they didn't care about my issue at all.

Overall, my experience with PC Game Supply was pretty frustrating. I'm not sure if I'll ever use their site again. If I do, I just hope that their security measures won't prevent me from making a simple purchase.

I recently bought a UK Amazon gift card with PayPal from pcgamesupply.com. However, things didn't go as planned and my order was cancelled. Though I remained calm, what really frustrated me was that the refund still hasn't been processed. Their customer service didn't really provide a satisfactory response and it seemed to be the same old, same old textbook answer all over again. They mentioned that the refund was IMMEDIATELY sent to my PayPal account but that couldn't be further from the truth. I mean, seriously, L.O.L. - they didn't even bother to send it. My experience with them has not been pleasant and I doubt I'll be purchasing anything from them again.

I've even resorted to opening a dispute with PayPal and hope that everything will be sorted out eventually. Honestly, with their poor communication and service, it would be wise to take my business elsewhere.

I came across pcgamesupply.com and thought I would give it a try. I purchased a PlayStation Network voucher for over 50 bucks, but my excitement quickly turned into frustration when I received a code that had already been redeemed. I was left with no money and no games. I felt robbed.

I tried contacting customer service, but it was a tough process. It took multiple emails and I even contacted PSN support, but sadly, nothing could be done. It was a disappointing experience.

After some research, I found out that this has unfortunately happened to other people who purchased from pcgamesupply.com. It's a shame that customers have to go through this hassle when all they want to do is enjoy some games.

Despite this negative experience, I do have to acknowledge that the website has a wide selection of products and reasonable prices. However, the risk of receiving a used or redeemed code is a frustration that no one should have to deal with.

Overall, I would advise caution when purchasing from pcgamesupply.com and recommend finding a more trustworthy alternative.

I had a recent experience on PC Game Supply when I was trying to buy a gift card. It was a simple process, I paid and waited to receive the gift card. However, they asked me to verify my phone number, which I managed to do. Then, it asked me via phone for my name and full address, which I provided them.

Unfortunately, my order was cancelled automatically after 30 minutes. I was surprised and disappointed that they kept my money for several days afterwards without any explanation. It was frustrating to say the least.

I decided to leave a negative review on Trustpilot to express my disappointment. To my surprise, the PC Game Supply team claimed that my review was false, which made me question their customer service. Denial is not an appropriate way to handle feedback, and it seemed unprofessional to me.

Overall, my experience with PC Game Supply was not satisfactory, and I would not recommend it to others. It is always better to opt for a platform that is reliable and trustworthy to make sure you don't lose your time and money. So, be careful when making any purchases from PC Game Supply.

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So, I decided to test out pcgamesupply.com by purchasing a $25 MasterCard. This was my first time using this company and, to be frank, I was a little apprehensive. I wanted to start with a small amount in case anything went awry. Boy, am I glad I did!

I made the purchase at precisely 3pm and, as of this very moment - almost 5 hours later - I have not yet received my card. Can you believe that? The website claims that the codes will be delivered within a mere 3 minutes! Clearly, this is not the case. Sure, they sent the information via email, but the transaction is still under review for some unknown reason. I mean, what gives?

To add insult to injury, the support team informed me that it could take anywhere from 1 to 24 hours for me to receive the card code. What even is that supposed to mean? They took my money, why can't they provide me with the product I paid for? I mean, is it too much to ask?

Overall, I cannot recommend this company enough... to be avoided at all costs, folks! Don't trust pcgamesupply.com - there's too much uncertainty, confusion, and bogus claims for my liking. I learned my lesson and I won't be purchasing from this company ever again.

I was super excited to order a digital PSN code for my friend in Canada for Christmas, so I decided to check out PC Game Supply. When I went through the verification process for my first order, I was stoked! But then, BOOM! They canceled my order! I was super bummed. I mean, why create an account and everything if they're just going to cancel the order?

So, I decided to give it another shot. This time, I used PayPal, and I thought, for sure, this would work. I was wrong. The order was canceled immediately, just like my first attempt. I was getting frustrated, but I decided to try using just my card for the third attempt. SAME THING! Order canceled.

I decided to try and talk to their customer support department, but nope! That didn't work either. All I got was a generic reply every time I reached out. No one ever actually got back to me. Such a waste of time! It was a total disappointment.

If PC Game Supply can't fulfill orders and respond to customers properly, they shouldn't be an authorized Sony PS4 retailer.

Honestly, I might just stick to buying physical PlayStation gift cards from actual retailers from now on. They may not be as convenient as digital codes, but at least I won't have to deal with the hassle of PC Game Supply again.

So, I've been having some trouble with PC Game Supply (pcgamesupply.com) and let me tell you, I'm not impressed with their customer service. Their slogan boasts a "life time" guarantee, but after just 4 years, anything goes wrong and you're on your own. That's not what I call a lifetime guarantee!

The main issue I've been having is with my account. I can't seem to get into it, and I've tried everything - phone, email, Facebook, and their website. But no matter what I do, I can't get a reply from anyone at PC Game Supply. It's frustrating, to say the least.

However, what really grinds my gears is the fact that if I list a character for sale, I get a reply in less than 12 hours asking if I want to sell! So, apparently, they only care about reselling and don't offer any support at all.

I've given them plenty of opportunities to contact me, but they never seem to reply. I still have the original email from when I first bought from them, and it's disappointing to see how they've changed over time.

Overall, I think PC Game Supply has some serious issues with customer service and support. If you're looking for a reliable and trustworthy source for your gaming needs, I'd suggest looking elsewhere.

I wanted to share my experience with PC Game Supply (pcgamesupply.com). I thought it would be a great place to purchase a gift card, so I decided to give it a try. I created an account, and I was ready to make my purchase. However, things didn't go as smoothly as I expected.

After I entered my credit card information, I clicked on the purchase button. Then, I received a message that I needed to verify my phone number before getting access to my purchase. I tried to enter my phone number, but I didn't receive any verification code or message. So, unfortunately, I was unable to verify it.

Eventually, I received an email that said my purchase was cancelled. However, to my surprise, the money was still taken from my credit card despite the fact that it was cancelled. This was quite frustrating for me, and I decided to contact their support team.

I tried making four different tickets to report this issue, but unfortunately, I haven't received any response from them. I haven't even received an email to confirm that my ticket has actually gone through. This has left me feeling quite disappointed and frustrated.

In conclusion, I would say that my experience with PC Game Supply (pcgamesupply.com) hasn't been good. I faced several issues related to the purchase process, and the support team hasn't been very helpful. I hope they can improve their services in the future, so that others don't have to go through the same inconvenience that I did.

Wow, this site was a complete nightmare for me. I had tried to place three separate orders, but all three were canceled for seemingly no reason. To make matters worse, I was being charged for all of these orders, and it took me a grueling 15 days to finally receive a refund for just one of them. As for the other two, they're still pending, and I have no idea why. Honestly, I'm starting to think that this site is just a scam operation, taking people's money without actually providing the products they pay for.

What's also concerning is that this site actually requires you to enter the security code of your credit card, instead of just the usual CVV. I don't feel comfortable handing out that kind of information to just any old website, and it seems like a pretty sketchy way to operate.

Overall, I would strongly advise against using PC Game Supply. If you're looking for a more reliable and trustworthy place to purchase your games, I would recommend checking out g2a.com instead. They provide instant access to key codes, so you don't have to worry about any of the nonsense I had to deal with. Trust me, you'll save yourself a lot of headaches by avoiding this scam site.