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Kenmore / rebate program

1 Haysville, Kansas, United States
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I recently purchased a Kenmore washer and dryer combo from sears.com. When I purchased it I was told that I could receive a $300 rebate by mailing all the rebate forms and a copy of our online receipt. I mailed everything in on the 24th of March, 2018. I was told that it would take 8 - 12 weeks to receive my gift card from them and here I sit with no gift card in hand. I have tried to reach out to Sears and Kenmore both, and all I have gotten for my trouble is the royal run around. Telephone numbers that don't work, websites that lead to nowhere, and customer service agents that don't have a clue how to help me. To say I am pissed is the understatement of the year. The rebate is one of the reasons we decided to buy from Sears and now I feel like a fool for trusting this company. No wonder they are closing so many of their stores. I guess Sears is another U.S. company you can't trust anymore.

Br
Jul 6, 2018

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