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Keller Williams Realty Biloxi - Terry Medley / harrasment of tennant by terry medley

1 Biloxi, MS, United States Review updated:
Contact information:

My house is across the street from the condos. I needed a place to do Internet work from so I went to see if there were any units for rent. I met Terry Medley and explained the situation. He showed me the unit and I agreed to a six month lease.

I paid January rent in cash to Terry prior to moving in. Terry asked me if I could help him get his website to the first page of Google. I told him that is what I used to do for a living.

• January rent was paid prior to moving in. Around the 15th I paid the $1000 deposit and February and March rent with certified Wells Fargo checks.

• When I moved in there was a boat parked in my garage spot. I told Terry and he said he would take care of it. The boat sat there for two months. I often asked him about it, but nothing was done. Finally I called the property manager and asked what she could do. The boat was gone two days later.

• In January the refrigerator was making a loud squealing noise. I told Terry. He said that he would be on the property later that week and would check it out. He did not show. I reminded him and still a no show every time.

• First week of February I received a phone call asking where February rent was. I explained to Terry that I had paid three months in advance. He said that he didn’t have the records in front of him, but he would check it out.

• First week of March the same thing happened and again in May.

• Around mid March Terry called me and said that he was coming up so that I could work on his website. I explained that I had a deadline on my project and that day was no good. He said “but I cam all the way out here”. I told him that he would need to make an appointment. From this point on he was as rude as can be to me.

• On April 1st I called to see if he would accept my company check. He said he would get back to me. I called back two days later and he said he would get back to me. May 5th he calls and says the rent is late. I told him that I was waiting on his call and I could pay him that instance. He said the check was fine and to bring it to the office because mail would take too long. I drove all the way to Gulfport. He charged me a late fee.

• On May 1st Terry called and told me that he would no longer accept my business check. I needed a bank check or cash. My bank is not in state so it took a few days for the bank check to arrive. He charged me a late fee. He also told me that there was no way that I could be a successful businessman. I mailed the cashier check along with a letter explaining the unprofessionalism that I was receiving. I did not get a response.

• On June 1st I told him that I was out of town on an emergency meeting and that I would pay the last month of the lease rent on the 8th when I returned. I said that I would pay the late fee. On June 7 he texted me asking where the rent was. I texted back saying it would be there when I get back. He replied with a string of rude text messages including one that said “we’re going to court”. This was absurd. Sour grapes from when I would not redesign his website for free.

• When I returned I called the Keller Williams team manager several times. He did not return my calls. I finally got a hold of him and asked if he read my letter. He said that he did and all he cared about is whether rent was paid. I explained that I always pay my rent and three of the six months were paid up front. He said he didn’t care he only cared about this month.

• I pulled into the parking lot around 5pm the day before court. Terry was crossing the street and we made eye contact. At 5:15 I was in the unit on the telephone when there was a knock at the door. By the time I got there the deadbolt was being unlocked and the door was opening. I grabbed the door the door, but he continued pushing. I asked what was going on. He said he was here for the rent. I told him that we were going to court tomorrow and asked if he was just going to come inside. He said he knew I was home so “Yes I was coming in.” He said he would do whatever it took to get the rent. I reminded him that we were going to court in the morning and told him to leave.

• During this fiasco I asked Terry when I would get my deposit back and asked what makes you think you will deserve it. I texted the question hoping for the same response, but only got “45 days”. At this point I had lost faith that these people would return my $1000 deposit, so I took him up on his offer to go to court.

• I stated my case in court. Judge ruled that I may apply the security deposit to the last month's rent and pay the remaining $50 and be out by the end of the month.

• I moved my things out and cleaned the condo by the end of the month. My wife hand delivered the $50 to his office. the secretary, after going in the back office, came back and refused to sign my receipt of delivery.

• Two days later Terry Medley sent a series of text messages telling me to meet him at the condo so he can be there when I sweep the floor. Another text message demanded that I come to change the light bulbs in the kitchen. The light bulbs were burned out when I moved in. Another text wanted me to have the rug in the bedroom shampooed. This is the same rug that I asked if he was going to shampoo prior to moving in. He said no.

• I called Keller Williams headquarters in Texas and they had me contact the regional manager in Louisiana.

Terry Medley knows where I live and I fear that this harassment will never stop. I am to the point where I may have to file a police report.

Keller Williams Realty Biloxi - Terry Medley

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  • Di
      2nd of Jul, 2009
    0 Votes

    UPDATE: I finally got in touch with some of the higher ups. The owner of the firm called me. She was extremely nice. I explained the entire history and she agreed that we were done. She has promised to send me a letter stating that they are satisfied and nothing further is needed from me. I will post again when I receive the letter.

  • Gr
      2nd of May, 2010
    0 Votes

    I am not surprised at all. Keller Williams has some nasty agents. I'm sure there are good ones in the bunch, don't get me wrong. The company should reward their good agents and make more of an effort to discipline their unprofessional lot. These agents are ruining the KW name.

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