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Kay Jewelers / wrong name on check

1 United States Review updated:
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I purchased a ring with Kay jewellers and they put the wrong name on the check now they say they have no record of me buying the ring to being with the crooks Now I’m out close to three hundred dollars Because these people cant get their records right the return has my name signed on it and some else’s name they are nothing but a bunch of crooks who cant find the info on the cpu to being with plus when you buy with cash you should get the cash back we don’t wait and pay them when feel like it or send them a check to someone else’s name like another jewellers name. duh hello get your stuff right easer old coasters and update your info you crooks.

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  • Ed
      21st of Nov, 2008
    0 Votes

    first, did you check your receipt for the refund before you left the store? second, if the store hasnt taken any cash in during the course of the day, they can't give you what they don't have and have to do a mailed check from the home office. 99% of the customers that come in to the store don't use cash but use credit. i'm not sure what you mean about the wrong name on the check but they would have given you a copy of the receipt and it's your responsibility to check it for correctness.

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