Kaplan University Online / financial aid department

I WAS a student at Kaplan University Online for 2 years. EVERY single term was the same thing when it came to getting my stipend and balance paid on my accounts. The collections dept. would call me trying to collect when it was their own mix ups. When I did not get a stipend the entire term when the finally got it figured out (for the moment) they said I did not have moneys coming to me since the term was over. I called EVERYDAY hours on hold and hang-ups (get used to that!) just to be told it will be sent out "soon". (yeah right). This is the rudest and most incompetent group of people I have ever had the misfortune to come in contact with! Thanks for the stomach ulcer Kaplan! IF YOU ARE CONSIDERING THIS SCHOOL DON'T IF YOU DON'T LIKE STRESS OR BEING LIED TO! i CANNOT STRESS THIS ENOUGH!!!
I would be glad to answer your questions. [protected]

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