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Kaiser Permanente Hosp - Har City / falseteeth fiasco

1 United States
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93 yo admitted to KP Harbor City via ER. Between the ER and admission, upper plate was lost. Risk Mgt took report. Replacement teeth cost $1295. 93 yo was readmitted with new upper/lower plates. Within 2 days of admission, set was lost, again! Staff cannot explain where teeth are. 93 yo's quality of life greatly reduced by KP's repeated negligence! KP says will reimburse, but takes time. 93 yo now eats babyfood and shakes.

Pw

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