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Kaiser Permanente Hosp - Har City / falseteeth fiasco

United States
5
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93 yo admitted to KP Harbor City via ER. Between the ER and admission, upper plate was lost. Risk Mgt took report. Replacement teeth cost $1295. 93 yo was readmitted with new upper/lower plates. Within 2 days of admission, set was lost, again! Staff cannot explain where teeth are. 93 yo's quality of life greatly reduced by KP's repeated negligence! KP says will reimburse, but takes time. 93 yo now eats babyfood and shakes.
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Kaiser Permanente Logo Kaiser Permanente
Customer Service
Overall Satisfaction Rating

72 Reviews
4850 Hahns Peak Drive Suite 280
Loveland
CO
United States - CO80538
+1 800 464 4000
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