Jetabroad

I made a change request to the date of my return ticket paid the cost charged by jetabroad sent the confirmation in time according to the deadline specified in the email change request and according to the screenshot attached confirming the email receive and sent time.
I got a disappointing andwer from Maya from Sydney staff, she does not recognize the email date receivement and afirm that I didnt answer in time. In conclusion of this lack of respect I missed the ticket because of Jetabroad and didnt hear anything avout the refund change costs and a solution for the ticket rebooking mistake you made.

Waiting to hear from the management.
Thanks
Fabiola Senger

I booked flights from Dubai. My local account is AED and I booked in sterling as that was the default currency setting,

I was charged an extra 225 AED in exchange fee. This is very high and I want to complain before posting this issue to your Facebook page and all other forms of social media.

Can you please explain why you charged me 225 AED in foreign exchange charges?

My booking reference is: JUE2567.

my email is [protected]@gmail.com

I booked an online international flight with Jetabroad. Don't. Book direct with the airline. A one stop flight became two stops overnight and cancellation fees were the same as the flight. The online filter 'one stop' is misleading and doesn't count a 'technical stop' For 3 hours! Customer service was so poor they replied stating I was departing from another city! They also counted it as a 'minor alteration' I DO NOT RECOMMEND THIS COMPANY.

I had a bad experience with Jetabroad company. I have booked a flight via their service and my ticket was suppose to have a check in baggage, but it didn't! When I received the ticket I wasn't able to find any information about how many kilos (check in) I have, only carry on was mentioned. Then I contacted Jetabroad support and he assured me that there was nothing to worry about and that my ticket allowed me to have 20 kg check in baggage. When I arrived at the airport I was told that check in was not included in my ticket so I had to pay extra money for that! That happened because of Jetabroad and their rep who lied to me! I hate this company and I will never use them again!

I booked two tickets from the website www.jetabroad.com.au. The company provided the confirmation info, but it was fake, ‘coz the rep provided wrong confirmation number, so I couldn’t make the check-in. I left them messages and asked for help, but these jerks only promised and did nothing. I wasted time and money, and I really advise you to stay away from this dishonest company.

I bought tickets through the website www.jetabroad.com.au. It was scam, so stay away from them and don’t waste your money on this horrible website. I paid them money and got completely useless and wrong confirmation email. I wanted to contact the agent from this company, but he simply ignored me. I wonder if there are other people, who had the same experience. Can you provide any good piece of advice?