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Jetabroad.com.auCheck in baggage

I had a bad experience with Jetabroad company. I have booked a flight via their service and my ticket was suppose to have a check in baggage, but it didn't! When I received the ticket I wasn't able to find any information about how many kilos (check in) I have, only carry on was mentioned. Then I contacted Jetabroad support and he assured me that there was nothing to worry about and that my ticket allowed me to have 20 kg check in baggage. When I arrived at the airport I was told that check in was not included in my ticket so I had to pay extra money for that! That happened because of Jetabroad and their rep who lied to me! I hate this company and I will never use them again!!

Sa
Jan 16, 2017

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