Jadoo TV’s earns a 1.2-star rating from 0 reviews and 45 complaints, showing that the majority of streaming service users are dissatisfied with viewing experience.
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jadoo 4
Jadoo Tv is scamming. I had Jadoo 2 and last year Jadoo stopped support for Jadoo 2. The last year of Jadoo 2 was cruel. It crashed immediately. There was buffering and boot time got exceptional high. I thought it is time to upgrade. I bought Jadoo 4 last May 2015 and was happy that my horrible days are gone.
Just before Christmas 2016, Jadoo 4 stopped immediately. After boot screen, nothing worked except youtube. I gave call to customer support and was sent a file for upgrade which crashed everything after installation. Even youtube stopped working. Here the dirty game started by Jadoo. I was asked to send back the box to Toronto and pay $50 for another refurbished unit. I talked to couple of my friends and came to know that I am not alone in this boat. It seems that Jadoo TV has run a campaign and intentionally blocked number of Jadoo boxes to collect money. The boxes are physically good without any hardware problems. The boxes were working partially which stop after so called update files. This is just a money collecting scam which might run unless Jadoo 5 comes out and Jadoo TV will collect money this way.
I request everyone to share their true experience so that Jadoo TV does not play dirty games with other customers.
product and service
I bought jadoo 4 for 160$ used it for six months aftet six months stopped working called jadoo tv support they said ship it to their address i did after two weeks they sent a replacement, the replacement that i received was not working called them again they said send it we will send you another one but i did not received it i called them everyday they were not answering my call even that no one was ahead of me, after that kept emailing them did not received any call back now its been three months did not received my jadoo one day i received call from them told me i have to pay them another 70$ then i am going to receive my jadoo it looked like scamming to me and stopped dailing with them, my recommendation to those who want buy jadoo tv please stop buying it dose not worth a penny get anything else but not this product
jadoo 4 - internet based set top box
It seems that they are deceiving customers by applying some funky updates.
The box will work as long it is under 1 year warranty. When 1 year warranty expires; they will send an auto update to the box which will cause box to not work and you will be forced to pay for the replacement.
This is exactly what happened to my box when it's warranty expired.
Right on the 13th month; i start to notice some weird updates and then it started to lose channels. Another auto update and all channels disappeared. I called customer service and they emailed me a firmware update with instructions to install the update. I updated the firmware and i was shocked to see my entire system frozen which never came back up. I contacted the customer service again and they told me it needed to be replaced and i will have to pay for the replacement device.
they chiting with people
i bought jadoo tv they promished to us we can watch bangald tv and cricket wourld cup also some indian channel we been watching fewdays now they stop suddenly. i like to say please no body buy this product. thanks
The complaint has been investigated and resolved to the customer’s satisfaction.
http://www.nyc.gov/html/dca/html/contact/contact_form.shtml
This is the site to complain if you need Jadoo's address it's 5653 Stoneridge Drive STE 108, Pleasanton, CA 94588
It's pure ### what they do. To sale they do everything but after that they sit back and relax. ###s run this company and we are stupider to give into they scam. Warranty or no warranty no help. Their return policy is 14 days. It's been 72 hours since my first email but no answer, a big shocker right ;-) I think reporting to consumer's affair is the only way out. The more complains they get in their office against Jadoo tv, they are more likely to shut it down.
i have purchased jadoo TV after one month, the box will not work any more when i called the technical support, they said my box is not covered under warranty any more because the store purchased it the unit over six months ago. technical support said i should have known when the store bought the unit. because i have purchased the unit from a Jadoo distributor, the warranty was automatically voided! the technical support was rude and didn't assist me in any way to fix the problem and hung up the phone without any help.
I completely agree with you. This thing is illegal and the government should take action to shut it down. It is absurd to even thinking about that product. The name Jadoo (magic) explains that its meant to cheat people.
Please get rid of this thing from the market.
cheating by jadoo tv
This company sold a tv adapter promising the telecast of International channels (Sports and Asian Channels specifically) through internet streaming. They informed that what they were doing is absolutely legal.
Since 4 days of my purchase of this product, none of the channels are showing up as promised.
They said that they have a return policy of 2 weeks, and I called up the agent who sold me and the customer care. Customer care says that they don't take it back and refund my money, and needs to be returned to the agent. Agent says the Customer care is bluffing and he cannot take the product back.
Also, for channels not streaming they inform that they or their product is not accountable.
I feel ripped off by this company's product. Their product cost is $250 (One time charge).
Need government to take some quick action against these crooks as they are fooling a larger crowd by selling this product.
Poor service ever experienced. Nothing is working since last 4 weeks. All live channels ae not working and VODs are buffering for every one hour. Tried to contact customer support, but there is no response. Its been so many days still issue is not fixed and no response. Better to choose an alternative. Do not buy this provider.
Very bad service ever seen. Never runs smooth at all, always have technical issues. VODs will never play at all. Contacted customer service for help, but they don’t have minimum knowledge to solve the issue. Worse service and poor customer service. Waste of time. Never ever buy this device.
Do not trust this service. At the time of buying, they will say it’s a life time subscription, but actually they will lie. All of a sudden device will stops working and asks for new renewal. Contacted customer service, but they will not respond to calls. It’s a big scam. Never ever buy this device.
Absolutely a poor service. Never works properly, channels will always lags where I have good internet speed. Tried to contact customer support for help, but they don’t know how to solve the issue. Worst service and poor support. Waste of time. Do not buy this useless provider.
Worst service I have ever seen. The streaming quality is so poor and there is no sync in audio and video. VODs will not play ever always shoes error. Tried to contact customer support for help, but there is no technical help at all. Waste of time. Do not buy this garbage provider.
Absolutely a terrible service. it has so many technical glitches, never runs smooth. The device itself self boot when it restarts. Tried to contact customer support, but they will not respond, they will only respond at the time of renewal. Never trust them. Do not buy this crap provider.
Absolutely a pathetically service. No VODs and movies will play ever, there is no sync in audio and video, and picture quality is so poor. Contacted customer service, but they will not respond they will test your patience. Worst customer service. Waste of time. Never ever buy this device.
Do not trust this service. Channels will not work at all, always buffers, and movies and VODs will freeze every 5-10 mins. Called customer service and asked for a refund, but they refused to refund. It's been 2 weeks still waiting for any response. It's a fraud. Disappointed with this service. Never ever buy this device.
This is the most terrible service ever experienced. Channels will not work and the device itself restarts a number of times. Contacted customer service, but they did not respond to my calls and emails. It's been 4 weeks still issue is not fixed. Worse customer service. Waste of time. Never ever buy this device.
Absolutely a bad service. No movies and VODs play ever and there is no sync in audio and video. Tried to contact customer support, but they have not responded to my calls and emails. Waste of time. Do not buy this provider.
Overview of Jadoo TV complaint handling
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Jadoo TV Contacts
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Jadoo TV phone numbers+1 (619) 523-6688+1 (619) 523-6688Click up if you have successfully reached Jadoo TV by calling +1 (619) 523-6688 phone number 0 0 users reported that they have successfully reached Jadoo TV by calling +1 (619) 523-6688 phone number Click down if you have unsuccessfully reached Jadoo TV by calling +1 (619) 523-6688 phone number 0 0 users reported that they have UNsuccessfully reached Jadoo TV by calling +1 (619) 523-6688 phone numberUSA+1 (289) 466-1005+1 (289) 466-1005Click up if you have successfully reached Jadoo TV by calling +1 (289) 466-1005 phone number 0 0 users reported that they have successfully reached Jadoo TV by calling +1 (289) 466-1005 phone number Click down if you have unsuccessfully reached Jadoo TV by calling +1 (289) 466-1005 phone number 0 0 users reported that they have UNsuccessfully reached Jadoo TV by calling +1 (289) 466-1005 phone numberCanada+44 203 603 1563+44 203 603 1563Click up if you have successfully reached Jadoo TV by calling +44 203 603 1563 phone number 12 12 users reported that they have successfully reached Jadoo TV by calling +44 203 603 1563 phone number Click down if you have unsuccessfully reached Jadoo TV by calling +44 203 603 1563 phone number 3 3 users reported that they have UNsuccessfully reached Jadoo TV by calling +44 203 603 1563 phone number60%Confidence scoreUK+61 2 8607 8110+61 2 8607 8110Click up if you have successfully reached Jadoo TV by calling +61 2 8607 8110 phone number 3 3 users reported that they have successfully reached Jadoo TV by calling +61 2 8607 8110 phone number Click down if you have unsuccessfully reached Jadoo TV by calling +61 2 8607 8110 phone number 10 10 users reported that they have UNsuccessfully reached Jadoo TV by calling +61 2 8607 8110 phone numberAustralia+49 69 5780 1985+49 69 5780 1985Click up if you have successfully reached Jadoo TV by calling +49 69 5780 1985 phone number 5 5 users reported that they have successfully reached Jadoo TV by calling +49 69 5780 1985 phone number Click down if you have unsuccessfully reached Jadoo TV by calling +49 69 5780 1985 phone number 5 5 users reported that they have UNsuccessfully reached Jadoo TV by calling +49 69 5780 1985 phone numberGermany+64 9951 8398+64 9951 8398Click up if you have successfully reached Jadoo TV by calling +64 9951 8398 phone number 0 0 users reported that they have successfully reached Jadoo TV by calling +64 9951 8398 phone number Click down if you have unsuccessfully reached Jadoo TV by calling +64 9951 8398 phone number 6 6 users reported that they have UNsuccessfully reached Jadoo TV by calling +64 9951 8398 phone numberNew Zealand+81 345 782 035+81 345 782 035Click up if you have successfully reached Jadoo TV by calling +81 345 782 035 phone number 0 0 users reported that they have successfully reached Jadoo TV by calling +81 345 782 035 phone number Click down if you have unsuccessfully reached Jadoo TV by calling +81 345 782 035 phone number 2 2 users reported that they have UNsuccessfully reached Jadoo TV by calling +81 345 782 035 phone numberJapan+852 5808 6546+852 5808 6546Click up if you have successfully reached Jadoo TV by calling +852 5808 6546 phone number 1 1 users reported that they have successfully reached Jadoo TV by calling +852 5808 6546 phone number Click down if you have unsuccessfully reached Jadoo TV by calling +852 5808 6546 phone number 7 7 users reported that they have UNsuccessfully reached Jadoo TV by calling +852 5808 6546 phone numberHong Kong
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Jadoo TV emailssupport@jadootv.com100%Confidence score: 100%Supportrick.bottomley@jadootv.com94%Confidence score: 94%executivesajid@jadootv.com93%Confidence score: 93%executiveapac@jadootv.com92%Confidence score: 92%refund@jadootv.com91%Confidence score: 91%sales@jadootv.com90%Confidence score: 90%saleslegal@jadootv.com88%Confidence score: 88%legal
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Jadoo TV address5653 Stoneridge Drive Suite 108, Pleasanton, California, CA94588, United States
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Jadoo TV social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025 - View all Jadoo TV contacts
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