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ICICI Credit Card / credit card charged

1 India Review updated:


Today to my dismay I received a SMS on my phone saying that my credit card was charged with 10,800/- INR, from a website called On calling the bank, they successfully blocked the card, after which the call center guys tell me to call up after 2 days to lodge a complaint on misuse of the card. The funny part is that the ICICI card was never used by me and had no previous transaction history, the only way that a person could have found the information required to make a transaction would have been through ICICI themselves. The ICICI bank employees themselves are running some sort of a scam that cheats people. Beware and dont get ICICI cards, if you owe one, cancel it.

I had a similar trouble earlier when the bank issued me 4 cards, when I had signed an application form for only one. According to their history they had two forms signed by me which was impossible. ICICI can be sued for forgery, fraud.


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  • Sh
      26th of Aug, 2008
    0 Votes

    This is to inform your good self that I Shabbir A. Alim is a holder of the above said credit card no. I am the ICICI bank customer since 2004 and I am a regular user of the card and I have been paying my outstanding on time to time basis.

    Now I had by mistaken paid extra amount on the above said card by Rs.25, 000/- and as I have taken a loan from ICICI I had request to adjust the excess payment of my card to the loan installment account of the said month. When I had called your customer service and requested for the said adjustment she denied that such adjustment is not possible but she can issue me a draft for the excess payment made by me, In meantime I was talking to her phone my line got disconnected and I re-dial the customer service and I was been attended by other executive where she agreed to my request and did the needful as per my request to adjust the excess amount to my loan account. (SR-68187427 dt.2/6/08).

    But as I had spoken to the earlier customer executive she had forwarded the cheque of Rs.25000/-. On the receipt of the same I had again called customer care executive and informed the detail and I was been informed that there was a mistake from the executive of ICICI Bank and they already given instruction for the Stop –Payment for the cheque issued to me for Rs.25, 000/- and I may cancel the cheque as the transaction requested by me was over.

    But I was surprised to receive the statement of 16-07-2008 stating as Rs.25000/- previous balance and over above the same I am been charged late fee and interest for the amount not been used by me at all. I had called to your customer care executive (Mr.Mohit Kapoor on 30/07/2008 at 6.15pm) who made me to hold the telephone line almost more than 45minutes for just noting my complaint. Then I received a call from the customer care manager Mr.Jai Ganeshan stating that he has done the needful and now the record has been corrected. But sorry to say that I am been receiving the call from your payment collection department for the outstanding dues which I am not liable to pay a single penny.

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