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I Love Jewelry Auctions*monogram coco noir quilted handbag - order not received

I ordered a monogrammed handbag back on October 13, 2018. Received order confirmation on that date. On Nov 8, 2018 received two emails stating order has been received and is now being processed. Then on the same date received another email stating order will be shipped via USPS and shipment address and the order is in production and almost finished. The email stated I would receive a separate email with tracking information. Today is Nov, 28, 2018 and I still have not receiving tracking info and I am unable to reach anyone via email or the customer service phone # provided on the website [protected]. I find it odd to have a customer service # that states hours are from 9 am - 5 pm that no one answers and then states no one is available for customers to reach regarding outdated orders.

La
Nov 28, 2018

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