Hughesnet / I can't believe I'm paying so much for such horrible service!
I have now been on the phone for over 2 hours with several different people. All I want to do is get out of my horrible service with HughesNet! I have never been treated so poorly! Usually I'm a big pushover, so when I wasn't able to understand any of the technical support people, I felt like I shouldn't complain. Today I've finally complained, and have found out just how rude and unhelpful these people really are.
This internet system is slow, and often unavailable. It has cost me a fortune, and I would have to pay 500 bucks to get out of it. DSL is finally out my way, but unfortunately I'm stuck with these awful HughesNet people. I assume they make everything as difficult as possible on their customers so that we give up and feel like our only option is to continue with their service. I wish I could sue them for breach of contract to get out of it! Or participate in a class action suit of some sort. They bully decent people like me and take our hard earned money, and they should not get away with it.
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