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1.4 486 Reviews
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Huggies complaints 486

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B
4:08 pm EDT

Huggies huggies little movers size 6 product defects

I buy Huggies little movers only, and the last 2 boxes I've bought have had something wrong with them. The last box every diaper was creased making the cotton in the back bunch up. This box the tabs in the from that you use to secure the diaper are very short I almost can't use them. I hope these aren't going to be in going problems or I will have to change to Pampers who I don't like but they are consistent. I buy from Amazon always the same thing Huggies little movers size 6, 104 count.

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Update by Belladonna666
Sep 06, 2018 4:11 pm EDT

The secure tabbs are very small I almost can't use them

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C
9:08 am EDT
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Huggies huggies gold for girls size 4

Hi

I have been using Huggies gold since the birth of my baby girl in May of last year and have been loving the diapers ever since day one.

However the last batch that i have purchased is definitely not the same quality as to what i am used to.

I have noticed that the inner lining of these nappies are blue, uncommon to me as all the others have been white on the inside.

There is also a very distinctive urine smell after one (toilet break) and the diaper sags very quickly not as durable as what i know.

This is the main reason why i will never use pampers as their diapers have this smell and little humans are not supposed to smell like urine and have always sticked to Huggies Gold.

This has made me very unhappy as i am a very fond of Huggies and i am very disappointed with this batch i have purchased.

Also i am struggling to find Huggies Gold for girls mega box? why is this.
My supplier at baby boom says they are not receiving stock?

Please assist

Kind regards

Christine Venter
[protected]
[protected]@gmail.com

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1:45 pm EDT
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Huggies exchange policy

I have made a purchase huggies from carefour Ibn Battuta on 25 th aug now 6 months old baby is having blister thn I came to exchange at the staff the floor deputy has been rude and denied that I have passed the 7 days and top of that questioning me why I have purchased in big lots.

I need a son below point in 2 days or I will launch A case in consumer court.

1) who is he to question me that why I purchased in bulk qty?
2) if carefour is selling brand which is not up to the mark don't I have consumer right to return it?
3) how can I return an item in 7 days if I haven't tried it example I purchased on 25 th auh and used it on 9 th sep as I had some stock thn how can return the item whn I haven't discovered the problem?

I need a serious reply on this on official email [protected]@yahoo.com

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2:14 am EDT
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Huggies dry comfort 4

Hi

I have always supported Huggies brand since the birth of my first child which is now 7. I am currently using Huggies dry comfort No.4 on my 2nd child.

This is the first time I am experiencing such bad quality. I have so much confidence in this brand that I repack it in my LB compactum and dispose of the bag, only to realise that the left velcro flap becomes unattached and cannot be used. I could deal with one or two but not 10 or more. Please understand my frustration when changing my LB I want it to be pleasant for me and my wiggly worm only to find that it has either come loose while on (before changing) or while putting on a fresh one.

I will continue to use Huggies as I find it to be the best in absorbing all that moisture but I have my doubts now and pray this do not happen again as then I will be forced to use a new brand.

Thank you
J. Kensley

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R
11:13 am EDT

Huggies huggies diapers

I have been waiting for huggies size 5 ever since last month. I have been told at numerous stores that due to huggies converging the girls and boys brand. That I have to wait uptill I don't know when.i have a 2year old. I don't trust pampers as a brand and not comfortable diapers. I need feedback asap. As I cannot wait as I am sure you can understand.

Await reply..

[protected]
Rose

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11:17 pm EDT

Huggies overnight pull ups 3t-4t

This is the third case of Pull Ups that are supposed to be overnight protection, but leak out the sides throughout the night. Last night I had to wake my daughter up 3 separate times to change her due to leaking. The pull up is not full, but apparently they're not configured for kids who actually move in their sleep. Totally DISAPPOINTED in the product!

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8:59 pm EDT

Huggies diaper caused rash and exploded gel all over my son and he eat it and got sick (vomiting)

My sons diaper caused a rash and exploded gel all over him, his crib sheets, he also ate it before we noticed it had exploded due to wetness and he got sick and vomited everywhere. We ALWAYS have purchased Huggies brand diapers until this point, and would like a quick and timely resolution to this matter. He is 15 months old. We spend atleast $150.00 monthly on diapers alone, not including wipes, etc and other Huggies products. Today we purchased Luv's brand diapers due to this incident. (please see attached photo of receipt of Luvs purchased today). : (We would like compensation due to this matter.

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9:44 am EDT
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Huggies diapers

I bought a package of diapers and the pull tabs to keep the diapers on kept ripping off. I love the brand an usually dont have any issues, maybe it was just a faulty batch i got. I also love the wipes the natural care to be exact they are the only ones i can use without causing any irritation to my baby. I have 3 kids and pregnant with my 4th and have used huggies diapers and wipes with all of my children. I've had issues here an there with the diapers but this last time i had to throw away alot of unused diapers because the tabs came off an they couldn't be used. Anything would be helpful thank you!

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12:09 pm EDT

Huggies pa-809203s

I'm dissatisfied with your product Huggies Little Movers. You claim your diapers are leak proff. Unfortunately that not case. I had brought 3 packs of your product for my granddaughter, each time to change her the diaper is constantly leaking. One of the reason I had brought your product is because my granddaughter has sensitive skin. The quality of your product makes me feel I had invested in a cloth diaper.

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2:23 pm EDT

Huggies diapers

My daughter is 7 months old and I've been using huggies since day one. And I've used huggies on my son and my niece and nephew. Well I have purchased 2 packs of huggies recently and every time I use them she has had major blowouts! And before you say it's the size of the diaper it's not! I have been buying her size 2 and they fit fine because she is only 14 lbs. I've tried size 2 in other brands and she hasn't had a blowout in them! Not sure if you've changed something in your diapers but I think it's ridiculous that I've had to do complete wardrobe changes and scrub her car seat multiple times because your diapers are not holding up like they use too 😢

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12:25 pm EDT

Huggies huggies snug and dry diapers

My name is Sarah Henry. I purchase a box of huggies snug and dry diaper the barcode is [protected]. I am very disappointed in the product. When I change my child diaper there is a gel partial that is left on my child that is coming from the diaper. I currently change from pamper to huggies and I regret changing due to what has happen. Diaper are very expense and I don't think that this is acceptable. I purchase these diaper over a week ago I request a refund of my purchase. My phone number is [protected]. And my email is [protected]@hotmail.ca

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11:09 am EDT
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Huggies pure wipes

I get the box of 12 Huggies pure wipes. I've been getting them since my little one was newborn and he's now 18 months! But I am not happy with the quality of the packs I am getting out of this box of wipes. My fingers going straight through them Nd they seem dryer than usual I have spent £9 on these and it's happening all the time I wouldn't mind if it was the odd one but every one is abut too much unfortunately. However I haven't got the packaging as I put them straight into storage out of the box :( so I can't return them to Asda where I bought them. Is there anything you can do to help please?

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7:26 am EDT
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Huggies huggies original brand (red packet)

Good Afternoon,

about two months back I had a complaint regarding Huggies, the lady informed me that a voucher would be sent to my address, nothing came, then two weeks back I submitted another E-mail where I had to explain everything all over again, hence why I am not typing out the whole story once again over E-Mail, a lady from over seas contacted me, and gave me a reference number and said it should be delivered within the week .
to date nothing has arrived yet.

here is the reference number which she provided me with : 021 811 835B

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3:26 am EDT
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Huggies huggies grip wings not even attached to nappies

Hi there and to whom this concern, I have been buying huggies ever since
Bella was born and never had any problems with huggies nappies. I bought my
second batch of nappies for this month now thats doing exactly the same as the first.
When you try to strap the wings to the nappy it falls off literly just falls of and some
are just laying loose inside package. Its very sad to see this happening after buying
huggies for the past 3 years and now this. I will attach some photos to show the problem Im having. Please can you explain or resolve this as this is really costing
me a fortune now coz I had to go buy another batch just to be able to change Bellas
nappies.

Kind regards.

Ps. My cell number is as follow +[protected] and my email is [protected]@gmail.com

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6:11 pm EDT

Huggies cucumber wipes

We were given a box of cucumber wipes for our baby shower and were hesitant to use them because of past issues we finally decided too and our daughter started having random specs of green glitter which made us not want to use the product going further with possibility it could be glass and not glitter. I don't understand why we would have an issue with wipes from your company even years after the whole glass accusations happened.

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9:10 pm EDT
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Huggies poor quality diapers

I have always trusted huggies for my daughters' diapers but this time I am extremely disappointed at the quality
I bought a 180 pack of a size 4 diaper the Mickey Mouse range from Walmart
I first noticed that they leak from the sides by the second hour, then all over my baby's clothes overnight wetting the bed as well, and there has been no change in the amount of urine .
I even took pictures of the diapers, whose front part shows a poorly fitted and bent in front Strap where the side flaps are supposed to stick onto
The side straps are so friable and easily tear off
I have a lot number and batch number PA816308B
At 21:00
I am very displeased, since I still have an entire case to go through and I feel like I've lost my money on this entire box
I hope you can solve this issue so that I can continue to use Huggies without worry as I always have
Thank you

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11:03 pm EDT
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Huggies huggies movers size 3

I usually LOVE Huggies, but this box of Huggies Movers diapers size 3 that I got has the tabs ripping off. It has ripped off on 4 diapers now so I have to throw the diapers away... I have twin boys and diapers are not cheap. I'm really disappointed in these diapers and I bought a case of 92. Even cheap diapers don't do that. All I ask is for a coupon for different brand of Huggies or something because who knows how many more tabs are going to rip off.

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5:23 pm EDT

Huggies huggies diapers

I have used huggies diapers on both of my daughter and son and there grown.. Now I have a grandson and is 17 months old I have used huggies on him since he's was born and today he went up to a size 4 and I changed him today and he has busters on his bottom both sides..we have never had problems like this ever..I have used huggies for almost 30 yrs.

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Update by Betty Black
Jul 25, 2018 5:25 pm EDT

Blisters (not busters)

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A
A
Audie42
, US
Jul 31, 2018 9:13 pm EDT

I'm having this issue too! My son is in a size 3, and it's almost as if it's really a size too. Highly upset because he has blisters on his sides.

A
A
Audie42
, US
Jul 31, 2018 9:15 pm EDT
Replying to comment of Audie42

*size two

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D
10:05 pm EDT
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Huggies pull-ups

I have never in my life experienced this issue with huggies I purchased 2 cases of the huggies learning designs size 3t-4t 2 whole cases and 1st case I opened ha the Velcro missing off of all but about 5 pull-ups in the whole box out of 116 pull-ups now that's just ridiculous! So I opened the 2nd case they had a distinctive smell almost like a color dye smell or kind of close to a urine smell payed it no mind until my daughter started to get a rash on & around her private area the pictures are to graphic to even show them but I def called her doc made an appt and it was an allergic reaction to whatever it was needless to say I demand my money back for both boxes of pull-ups I am horrified by this I honestly think you guys should start to check ur products before they leave the facility because this is out of control! I demand a full refund for everything! Or else I will be contacting my lawyer! I had to go out and purchase another brand of pull-ups because I no longer trust huggies and most likely will not purchase them again!

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7:52 pm EDT
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Huggies baby diapers

Well I went and purchased some diapers from the store today which is July 21, 2018 and when I got home I had to change my daughters diaper and when I opened the package I found black stuff on the first handful of diapers. And of course I had to take them back and exchange them bc she had no more diapers. I checked the entire package and there were no rips or tears or holes on the outside of the package. I really hope something can be done about this.

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Update by Novas Mom
Jul 21, 2018 7:58 pm EDT

Idk if my picture showed up but if it did t you can email me and I’ll send it to you.

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Overview of Huggies complaint handling

Huggies reviews first appeared on Complaints Board on Jul 15, 2008. The latest review Huggies gold pants and taped nappies was posted on Dec 4, 2023. The latest complaint baby rash caused by wipes was resolved on Aug 22, 2015. Huggies has an average consumer rating of 1 stars from 486 reviews. Huggies has resolved 43 complaints.
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  1. Huggies contacts

  2. Huggies phone numbers
    +1 (877) 648-2484
    +1 (877) 648-2484
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    USA and Canada
    1800 946 659
    1800 946 659
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    United Kingdom
    1800 028 334
    1800 028 334
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    50%
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    Australia
    8800 200 5757
    8800 200 5757
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    100%
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    Russia
    +1 (800) 102-2221
    +1 (800) 102-2221
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    India
    1800 821 188
    1800 821 188
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    Malaysia
    +1 (800) 484-4437
    +1 (800) 484-4437
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    Singapore
    +1 (972) 281-1200
    +1 (972) 281-1200
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    United States
    +64 800 733 703
    +64 800 733 703
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    +44 800 083 0985
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    UK & Rest Of Europe
    +39 800 379 009
    +39 800 379 009
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    Italy
    +86 216 028 8100
    +86 216 028 8100
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    +852 23 333 543
    +852 23 333 543
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    +62 800 122 5552
    +62 800 122 5552
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    +63 884 6402
    +63 884 6402
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    +82 800 227 007
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    +66 22 303 131
    +66 22 303 131
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    +84 839 979 639
    +84 839 979 639
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    +90 850 202 3100
    +90 850 202 3100
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    14%
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    +55 800 709 5599
    +55 800 709 5599
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    60%
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    Brazil
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  3. Huggies headquarters
    P.O. Box 2020, Neenah, Neenah, Wisconsin, 54957-2020, United States
  4. Huggies social media
Huggies Category
Huggies is related to the Kids and Baby category.

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