Honda City

I GAVE MY MINUTCAR NUMBER DL 4CAH 3853 FOR DASHBOARD REPLACEMENT ON 01JUNE'09 TO COURTESY HONDA SERVICE STATION IN WAZIR PUR DELHI...THEY RETURNED THE CAR AT 1830HRS SINCE IT WAS AFTER SUNSET' I COULD NOT REALLY LOOK INTO THE DASHBOARD MINUTLY' IN THE MORNING NEXT DAY WHEN I INSPECTED I FOUND LOT OF MARKS/SCARCHES ON IT ' IMMEDIATELY I CALLED UP SERVICE STATION AND THEY ASSURED TO CHANGE ONCE THEY GET AN ANOTHER ONE...TODAY AFTER ALMOST 10DAYS I WENT IN THE MORNING AND AGAIN THE SECOND DASHBOARD THEY INSTALLED IS ALSO THE USED ONE OR INFERIOR ONE BECAUSE IT WAS ALSO WITH SCARCHES...THIS WAS THE SECOND TIME' WHEN I WENT TO TEAM LEADER MR ABHAY SHAR, MA INSTEAD OF APOLOGISING HE STARTED TALKING TO ME IN A RUDE LANGUAGE AND WHEN I WAS AT A DISTANCE HE WAS ABUSING HIS STAFF THAT WHY HE BROUGH ME TO HIM...tHIS KIND OF ATTITUTE IS TOTALLY UN-PROFESSIONAL AND I AM GOING TO TAKE IT LEGAL SO THAT AN ANOTHER CUSTOMER LIKE ME SHOULD NOT SUFFER BECAUSE OF RUDE AND UN-CAPABLE STAFF OF COURTESY HONDA..

Recently, I put down $100.00 deposit for purchase of a 2006 Honda Civic. I had decided not to take the car and when I went back to retrieve my deposit, they offered me a further $1, 000. off the cost of the car. I returned home and told my husband, who said "buy the car" we need it for our daughter. I called back on Dec. 31, 2008 at 3:30 p.m. I was told that the originally salesman who had sold me the car was out and I had to wait till January 1st to call him when he came in at 11:00 a.m. I had asked what I had to do to get the car at this $1, 000. off and was willing to drive there (even in a snow storm) to get the car. They said don't worry, no one was going to buy the car and to call back in the morning when they opened. I ddi as told and called at 11:00 a.m. to speak with that originally dealer. I was then told that the offer was off as it was now 2009 and they made their numbers. NO ONE said anything about them making "numbers" when the $1, 000. off offer was made. I further reminded that I did nake the offer in 2008, however, they were very curt as though they didn't care whether this car sold or not. I had gone through this whole process of buying a car on my own just to prove that I wouldn't be "ripped off" as many women are only to find out that used car salesmen are really "sleazy". Now, I have to restart the whole process as my daughter needs this car to start school in about a week. I am writing this letter to show the world that as a cancer survivor I have conquered cancer but hove not conquered the case of the sleazy used car dealer.