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Garcia Infiniti Complaints & Reviews

Garcia Infiniti / Garcia infiniti fraud car dealer

Ho
Jan 18, 2017

I purchased a new car from Patrick Hornef and Patrick Rich from Garcia Infiniti in Albuquerque, NM. The next day the engine light came on and we found out that the engine was shot and needed to be rebuilt. Patrick Hornef response was "Not our problem." They happily took our money and...

Garcia Infiniti / Patrick rich and patrick hornef are scammer

Mi
Jan 18, 2017

I purchased a certified 2012 Infinit to Garcia on 12/29/16. Two weeks or so later when I had the fluids checked, the mechanic checking the fluids found a leak next to the transaxle case plug and a seal for the transaxle case. I informed the Sales Manager, Patrick Rich and he started...

Garcia Infiniti / Fakes sales representatives patrick hornef and patrick rich

De
Jan 18, 2017

I rarely give negative reviews because I know that isolated incidents can occasionally arise. BUT, having been exposed to torturous attempted buying experiences on multiple occasions to spend over $48, 000, the whole experience screams of frustration, obstruction, delay and a general...

Garcia Infiniti / Liar salesperson patrick hornef

Wa
Dec 10, 2016

I finance a car from them 2 weeks ago and since I signed the paper work, they have been saying that they ordered it and since then that's all I've been hearing "it's coming, it's coming"; in the meantime I have to drive the vehicle still. Seems to me that all they are concerned about i...

Garcia Infiniti / Very bad communication of sales representative patrick hornef

Ka
Dec 10, 2016

Very disappointed. I placed a hold on a infiniti for thanksgiving week, in advance. They deduct funds from my credit card without contacting me - even though it says "contact customer if anything changes. " I contacted them one week before I was supposed to pick up the car and they told me...

Garcia Infiniti / Patrick hornef was very bad sales agent stay away

St
Dec 05, 2016

Requested a quote online. Got a call within minutes to explain the process and how to put an order in. Patrick Hornef was good and friendly at that point. Arranging my car pick up was critical and on a tight timeline. Was informed it could be done and I was more than happy with that...

Garcia Infiniti / very bad sales representatives patrick hornef

Jo
Nov 28, 2016

I will no longer be using your services due to an encounter I have had with one of your sales representatives patrick hornef while I was car shopping for the Thanksgiving Holidays. I was rudely denied military discounts as a veteran. I don't get my feelings hurt easily, but your company...

Garcia Infiniti / Garcia infiniti has been terrible and horrible salesperson patrick hornef

Mc
Aug 10, 2016

After purchasing the said vehicle by Patrick Hornef in Dec 2015, I have had several repairs done on the vehicle. Within 2 months a new alternator was required, cost approximately $1750.00. Following month new radiator was needed along with a thermostat $1920+. This month 2nd aug 16 the air...

Garcia Infiniti / Worst Patrick Hornef sales and Garcia Infiniti car dealer

Kh
Aug 10, 2016

Garcia Infiniti is the worst dealer ever. Ever since I purchased a car with them, it’s been problem after problem. I have taken the car to their showroom and have left it for up to three days, several occasions where they said they would fix it. And when I get the car back, it still has the...

[Resolved] Garcia Infiniti / Sales and Customer Services

Ch
Aug 09, 2016

I purchased the car and 6 days later the engine blew. Long story short, Patrick Hornef said "take it to Garcia." THE ENGINE NEEDED REPLACED. After 2 weeks I got it back. When I got it back the engine ran but the air conditioner was broke so the next day took it BACK FOR AIR CONDITIONER...

[Resolved] Garcia Infiniti / Worst Customer and Sales Services

Mi
Aug 09, 2016

Myself and my wife brought a GarciaInfiniti 2016 Infiniti Q50 3.0t Premium. After we found the one we liked a 2016, they let us stay there for about 8 or 9 hours. Then they finally let us take the car home. But for some reason, they gave us a dealer plate when we gave them a trade in? The...

[Resolved] Garcia Infiniti / Patrick Hornef sales consultant at Garcia Infiniti he is a liar and thief your money

Se
Aug 08, 2016

I purchased my 2016 Garcia Infiniti on 1/18/2016. For the first few weeks it was a dream. It did not take it long 'til my car would not back out of my garage even though it was in reverse. I finally got it to move backwards after being in reverse for 15 minutes. I called the service...

[Resolved] Garcia Infiniti / Patrick Hornef liar Sales consultant

Mo
Aug 08, 2016

I just bought a 2016 Garcia Infiniti. From I bought that Car I have been going back and forth to the shop with different issues. The AC or heat was not working. The latch of hood needed to be replace and now the cruise would stop with me stopping the car. I was in the middle of traffic...

Garcia Infiniti / poor customers service

Pa
Jun 17, 2016

I have purchased 2 Infiniti Qx56 SUV's brand new from patrick sales man. My current 2012 has been in the shop over 10x with the same problem. The dealership explains the problem to me and how this is "unique." Each time the cause is something different when they document it and check you...

Garcia Infiniti / Never buy car from Garcia Infiniti

De
Jun 16, 2016

I rarely give negative reviews because I know that isolated incidents can occasionally arise. BUT, having been exposed to torturous attempted buying experiences on multiple occasions to spend over $48, 000, the whole experience screams of frustration, obstruction, delay and a general...

Garcia Infiniti / Very bad customer services

Ab
Jun 16, 2016

From the day I purchased my car(17-May-2015) my car has a water leakage problem.I complained a no of times. About 3 times I took my car in competent for the same problem. Every-time they promise me that water will not cm inside car by whenever I wash my car with water or its raining...

[Resolved] Garcia Infiniti / Patrick Hornef terrible sales agent

Na
Jun 15, 2016

I went to this auction on Valentine's Day and stayed there from 11 am until 10 pm with my family. I inquired about a vehicle and the man named Patrick Hornef walked me to an office and said give me 2600, so I asked can I check out the vehicle before full payment and he answered ye...