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HomeServe / faulty repairs/no service

1 England, Greater London, United Kingdom Review updated:

Left with 2nd hand water pump fitted and highly dangerous electrical installation. Homeserve will not rectify the problems they have caused.

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  • Ke
      29th of Jan, 2011
    +1 Votes

    i had a leak under my kitchen sink, i searched the yellow pages and called homeserve, i regret the day i did and have now resolved to read up ratings prior to using any company's services.
    The plumber turned up, after i had authorised a payment of 150pounds over the phone and was promised 12months insurance cover. Guess what! he used cellotape to stick up two parts of the kitchen pipes, and this was for £150.
    Anyway three weeks later and my tap would not stop running, i called home serve and i was told that that was not classed as an emergency as it was not soaking up the floor n the walls or causing any damage, i argued at the fact that i use a meter and so it was causing damage to my pocket, no not an emergency. THIEVES AND RIP OFFS!

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