Hollar — Terrible service!
I'll start with one obvious fact: my order never arrived and moreover, it never left their warehouse. What's the reason? I don't know, but I assume it's just their careless attitude they give us.
If the order never left the warehouse it still means it's in stock. And no matter how hard I tried to contact them and figure everything out, my actions were absolutely useless. They never understood what I wanted and told me they can't influence what's happening in the warehouse.
Oh god, just call them and say my order number, tell them it was forgotten to be sent and make sure they shipped it. Is it so difficult to do????