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HMSHost / food at steak & shake outlet

Stopped at StoreID 4PASSE23 (PA Turnpike, Highspire Travel Plaza) for dinner at your Steak & Shake franchise. 11/16/2017 at 5:25pm. Our burgers were tepid, and the fries were room temperature. This was after a wait for the food, when clearly the food had been sitting out for a while.

Also, one bun crumbled ascthe burger was bein eaten.

I expect better from Steak &Shake, and from HMS Host.

There should be a max period prepared hot food is allowed to cool before it must be discarded as too old. That was not followed here.

Al
Nov 16, 2017

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