HiFi Corp / very poor customer service

GABORONE, Botswana

I have bought a coddles Samsung kettle from your store in Gaborone, Botswana I have exchanged the faulty kettles three times in a space of nine months, the last one I exchanged on the 16/07/2017 and exchanged it again on the 23/07/2017. when I went to the store on the 23/07/2017 I asked to see the store manager and I told him my complain but he never uttered any word as he was not interested. These kettle is also not working since 27/10/2017.

I told them to take the issue with their supplier as it seems maybe they was a factory fault but none of the staff and management were not interested maybe its your policy or the value of the item. I am inconvenienced as I stay and work out of town but I have to exchange the kettle every three months or less. Ronny Jones Molapisi - 3961095 - [protected]- [protected]

Oct 29, 2017

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