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Heathrow Airport / baggage loss

The first time my dad flew through London on his way to Serbia his flight was delayed by a day and he barely got a hotel room for the night. When he finally arrived his luggage was lost for 3 days. A few months later, we went through London again and they lost all 4 of our suitcases. It's been 5 days and they have given us no information. How they managed to lose 4 out of 4 suitcases and are unable to locate them is beyond me. I will never fly into this airport again.

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Aug 02, 2018

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