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HDFC banksalary account with hdfc

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Hi Team,

I'm using HDFC as my salary account for past 5 year. Recently, some deduction has been made in my account for the value of 402.50 Rs under the name of Transaction ID is [protected] - ACH DR return charges 180 417.

Could you check and provide the reason for dedution or else kindly reverse the money to my account on prior and find my bank account details for your kind reference.

Bank Acc [protected]
branch Mylapore
Account Name Sathiyaraj

Thank you.
Sathiyaraj

Sa
May 03, 2017
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Comments

  • Hd
      May 03, 2017

    Dear Customer,

    We have checked our records and confirm that the charge of Rs. 402.50 levied to your account on April 27, 2017 pertains to ECS debit return done on April 18, 2017 for Rs. 570.00.

    In terms of Clearing guidelines, issued by RBI, the clear funds balance available in the account at the beginning of the day would be considered for the purpose of ECS(s) received in clearing. We note that in your said account, the clear funds balance at the time of presentation of the said ECS(s), was not sufficient to cover the ECS(s) received in clearing.

    Therefore the ECS(s) was returned due to insufficient funds and the corresponding charges for ECS(s) dishonor were levied to your account. Kindly note that these charges attract Service tax and Educational cess as applicable.

    We advise you to maintain sufficient clear funds balance in the account in the future, at the time of issuance of the ECS(s), to avoid the ECS(s) return charges being levied to your account.

    Please visit the URL below to know the fees and charges applicable to your account:
    http://www.hdfcbank.com/personal/fees_charges/fees_charges

    -Bejoy
    HDFC Bank Customer Assistance

    0 Votes
  • Hd
      May 15, 2017

    Dear Customer,

    We have checked our records and confirm that the said charges has been reversed in your account XXXX4999 on May 08, 2017.

    We request you to kindly check and confirm the reversal of the said transaction.

    -Anay
    HDFC Bank Customer Assistance

    0 Votes

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