Hair Cuttery
Reviews and Complaints

HAIR CUTTERY RIDGE ROAD GRIFFITH INDIAN horrible experience all good ones missing in action? Horrible horrible horrible this is asking for v78 more words complete disgrace to be called a salon .. why not post its a barber shop amy an blk african slow as mud the later and couldnt wax eye brows to save a life OMG omg o

Anyone know a good place to go for color and haircut?

Customer Service and professionalism seems to be lacking in most of the solon workers hired at this establishment anywhere you go.. That's why it is what it is and you pay what you pay. Everyone knows you take your chances at these places. It is very common for a good technician to suddenly disappear. Company policy states they can be no leads or solicitation as to allow customers to follow them.

I have repeatedly encountered techs who do not understand what or how to do a "Stacked Bob." They claim they have to shave the back of my head. If they ere well trained, they would know how to do this cut properly. If I had good sense, I would refuse to allow them to give me a "Woody Woodpecker" instead by angling the sides and just wacking layers up the back of my head. Now when I get up in the morning, I look in the mirror and look like I slept on a board. I have only walked out of a Hair Cuttery once in this situation, . That was due to a very butch technition, who wanted to shave my head, jerking my poor tired neck around during the shampoo. Then why, do you ask, do I keep going back? Because once in a while, I come across a tech who actually gets me and what I want and does a good job. Then she disappears.

I went to hair cuttery on town center prkwy in jax fl. I got the worst hair cut ever. I went back for a redo by the manager renee and she was worse than the first cut she was unproffessional and looked liked a little kid she is too young and does not speak or communicate like an adult. She kept asking personal questions while cutting my hair. I felt like I was being interrogated I let her finish and left . I was at her mercy because she was cutting my hair other wise I would have slapped her .

I agree with your complaint that customer service has really gone down the tubes. I am not one to have my hair cut at a salon such as hair cuttery but time was not on my side... I needed a cut that day. I also was attended by an "assistant-manager" and to my surprise her attitude was quite shocking. I too felt threatened by her when she stopped cutting my hair, starred me in the eye, and proceeded to tell me that what I was requesting was not mentioned in the beginning. I just stated that she needed to brush up on her listening skills. She chopped my hair. I left with an AWFUL cut and a frizzed perm. I have to wear my hair pulled up all the time or have it shaved. I did contact customer service and received a partial refund. Several times I requested from Mary, the district manager, an explanation for not given a full refund. She did not respond to any of them. Definitely in need of more education pertaining to customer service. This salon strives to be in a high standard category but its customer service will always keep it low.

I went many times to the Hair Cuttery (located in The Rotunda) near my home in Baltimore, MD with no complaints at all. They weren't that great cutting my hair, but I mean, sometimes it happens, for haircut I rather go to another Hair Cuttery branch (the one in Towson Mall) instead of the one at the Rotunda because I know they do a better job. Today I just went for hair color, but from the beginning everything was a mess. They make me wait for 30', they were talking about my hair with attitude like they didn't want to do simple color in my short, straight, dark brown hair...they were talking like if I wasn't there at all! The lady (Brie) who finally decided to do my hair didn't give any suggestion, she just denied to behave like a professional even when her license was hanging on the wall... she should hang on the wall a certificate of the Charm School as well...no manners at all... I felt so disrespectful...it's a shame that these people think that they are doing us a favor when they are offering a service and we are paying for it...

I'm totally disappointed with these people...

I work at the harrogate salon and to see this complaint makes me really angry that you have had such a bad experience, i would never treat one of my guests that way and feel deeply embarrassed to have my name tied to a company that showed no proffesionalism so to try and redeem this as per my email to you personally i would love to have you come to the harrogate HCuk and have your hair restyled with me as a guestur of good will there will be no charge.

Hope to speak soon
Melonie Bell

Look Malinda,

You're lucky they even wanted to cut your hair. The hair stylist who cut your hair the first time probably felt sorry for you and tried to make you look better then it is humanly possible. You probably tipped her a dollar bill, or perhaps you tried to tip with a peso and she was offended. That's why she refused to fix your hair. The second time you went there was a big mistake, too. Did you not realize that the hair stylists talk to each other and when you came into the cuttery, they said look, there is that peso-tipping cheap skate in english, which you didn't understand because you only understand spanish.

Did you not know that business up front, party in the back, aka the MULLET, is so not in style anymore? When you told them you wanted it longer in the back, they pitied you once again and tried to fix your helpless hair. My advice to you is to perm that hair back up, take some english courses so you can converse with these hair stylists and never again leave the barrio.

I went to get a perm on Wednesday march 9, 2023 the day before our vacation. My usual tech was off that day so I hesitated going to another girl but I did. Not only is my hair fried, all the color was pulled out. I had to go to another salon for a haircut & ongoing treatments. She ruined my hair! I want a full refund & I have not received one yet.

I got a haircut signature cut for 24$ and added tip with a total of 27$ paid and asked for a receipt. Good thing is did! Soon as I left not even 15 min later I got another charge by a stylist who DID NOT cut my hair and charged me 31$ by giving herself 30% tip! Generous thief! Her name is Molly at the haircuttery in Virginia 22182

11/8/22

I got into the Hair cuttery. I have a 6:30 appointment. 2 stylists are standing at the register. The one stylists was obviously on the phone because she clearly had no clue. 45 minutes after my scheduled appointment. The female stylists say she can't cut my hair. They don't do short barbershop hair

September 5th at 6pm. I was in for a hair cut and bought a 30 dollar curvaceous product. My bill was 80 dollars. The tip was 14 dollars. I booked my appointment and was out in 50 mins so paid for a blow out that was a deluxe which shouldn’t have been. The machine instead of tipping 20percent on service tipped 20 percent on entire bill.

I scheduled a 1:30 haircut appointment on July 10,but although I was 15 minutes early,the employees at Broadview Hair Cuttery ignored me.No one likes being treated like 💩

I always go to Hair Cuttery have been for years never had a bad hair cut before. I had a haircut done on July 24 2022 at the Suncrest Village salon in Orlando. The stylist was Francesca. I asked if she could do a razor cut she said she had a razor and would do it. She trimmed and cut and made a mess of NY hair

Stylist cut off way more than asked! Way overpriced $18 and did a terrible job.

I went in for a simple bang cut and left the store with a mullet style cut. They cut too much on the sides of my head and everyday I have to deal and fuss with my hair to try to look decent. Very upset and frustrated with my situation.

Iworked for the hairuttery all they care about is numbers, i am a very talented hairstylist they changed my schedule every other day i didnt know if i was coming or going. they go thru managers every 6 months, and make you sell sell upsell products. they care nothing about experienced hairdressers and your just a number, and you have to mop clean the whole place plus answer the phone greet customers and cash them out plus stock retail. you do like 10 jobs for one salary. if you have a complaint about schedule changes they diregard you. they over hire and let like 10 people sit around ready to pounce on a customer, its like a assembly line. i would say if your looking for a 10 min haircut by a new hairstylist everytime go there! they care nothing about their employees!

You are so freaking ugly, woman, quit your crying and go back in the kitchen and make me a sandwich! Your hair was ugly before the cut and is REAL ugly after. Go buy a bottle of thunderbird and get back to the barrio.