Customer Service and professionalism seems to be lacking in most of the solon workers hired at this establishment anywhere you go.. That's why it is what it is and you pay what you pay. Everyone knows you take your chances at these places. It is very common for a good technician to suddenly disappear. Company policy states they can be no leads or solicitation as to allow customers to follow them.
I have repeatedly encountered techs who do not understand what or how to do a "Stacked Bob." They claim they have to shave the back of my head. If they ere well trained, they would know how to do this cut properly. If I had good sense, I would refuse to allow them to give me a "Woody Woodpecker" instead by angling the sides and just wacking layers up the back of my head. Now when I get up in the morning, I look in the mirror and look like I slept on a board. I have only walked out of a Hair Cuttery once in this situation, . That was due to a very butch technition, who wanted to shave my head, jerking my poor tired neck around during the shampoo. Then why, do you ask, do I keep going back? Because once in a while, I come across a tech who actually gets me and what I want and does a good job. Then she disappears.