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Gumtreeno action towards spam adverts

Gumtree UK charges £2 per business advert in the Home and Garden category and allows spammers to openly post thousands of free adverts. When asked, they simply tell you to use their "report" button to send them to the "Policy Team" which does not exist. The thousands of spam adverts remain live on the site, very easily identifiable, for hours before getting removed. They charge people to post business adverts but cannot afford for ONE staff member to monitor the high risk sections of their website for spam. Take a look at the Home and Garden category any day of the week and you will find hundreds and hundreds of spam adverts. It seems Gumtree is either making money or getting high ratings somehow due to these duplicate adverts or are big enough to no longer care about customer experience on their Home and Garden category. Their support chat/tweets will tell you that they're doing everything they can yet the spam adverts are allowed to stay on for hours. Pathetic service of encouraging spammers to post in large numbers while still charging legitimate businesses. Extremely irresponsible lot!

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Gumtree
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Gumtree

Tw
Apr 29, 2017

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