The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Group Health / Rip off

1 Redmond, WA, United States Review updated:

I've had Group Health coverage for about 6 months. I went in recently and was recommended a liver ultrasound by my doctor, who promised that the cost would only be my $30 co-pay. I asked twice to make sure that was the case. I got a bill recently for nearly $400. I have called, contested and filed compliants with the WA Insurance Commission. It hasn't gotten me anywhere. I'm stuck with a bill I was promised didn't exist. They are completely unwilling to work with me, rather they see me as a dollar sign only. Do not trust them, even their doctors lie. Check and recheck, then get everything they say in writing. If you have a choice, DO NOT chose them as your provider. You will not be happy.

Sort by: UpDate | Rating

Comments

  • Le
      21st of Aug, 2008
    0 Votes

    I visited one of their registered gynecologists and asked for a smear test and general exam, also wanted to get tested for stds.what happened was, i was given a smear test, i received the result of the test, but charged for 2 lab tests, for 400 bucks.I tried to get info on what were those bills for, they don't itemize their bills, and their customer service told me i was tested for stds...fantastic, their lab and billing system works to rip you off...Now I have to see another doctor because I cannot get any info what i was tested for, whether I have any problem or what, i visited the doctor to find out whether i had any problems, but i just ended up spending 570 total for zero info...fantastic..

  • Mo
      9th of Jun, 2011
    0 Votes

    The charge or co pay for the test would be up to your Insurance provider, not your doctor.

  • Js
      9th of Feb, 2013
    0 Votes

    In Group Health's case, the insurance provider and the doctor are one in the same. GH doctor's have the big thumb of GH's board on them and if a doctor is too responsive to the patient, there's some serious 'brow-beathing." For a short period, Group Health was a pretty decent place, but in the laster several year's there's been a huge decline in service. Group Health's bottom line these days IS the bottom line. In other words $$$$$ first and the patient last.

Post your comment