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GreenDot Master Card / total scam

1 IN, United States Review updated:

All beware!!! I purchased a pre-paid master card from green dot and four days later I went and tried to purchase a green dot visa with the green dot master card and I was not trying to transfer funds, all I wanted to do was buy one as a gift. Iwas told I was told that I was not allowed to buy any kind of gift card from any where. This green dot company is trying to tell me how and what I can buy. This is rediculious. I do not understand how they can tell me what I can and can not buy. There should be no way that this can be legal. It is my money so how can the green dot company do this? Please all beware of this company I do not recomend anyone use green dot pre-paid anything!!!

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  • Lo
      11th of Jan, 2010

    I made a mistake and purchasing a green dot prepaid card, I thought It was a card that I could put money on and go, I was celebrating a friend's birthday, and I had to wait for the card to come in the mail, they gave me a number and expiration date and cvc code but I couldn't completely use it until I had the actual card... my friend's birthday was a ended in complete confusion and I will never mistake a green dot card for an instant prepaid card.. it's was a nightmare...

    0 Votes
  • Gr
      13th of Jan, 2010

    We truly apologize for the inconvenience. Green Dot has experienced significant fraudulent activity when credit and debit cards were allowed for the purchases of Green Dot products. In order to minimize this fraud exposure, losses to our company and to allow us to continue to offer our customers the best possible pricing Green Dot requests retailers not accept credit or debit cards of any kind, including Green Dot cards, for the purchase of Green Dot products. We have done our best to communicate this to our customers by including the statement “Cash Only” on our new card packages.

    Additionally, we would like to clarify that Green Dot Prepaid cards are personalized reloadable financials tools that require customer identity verification and are not gift cards. Is it important you understand this distinction so you can provide the best gift for your intended recipient.

    0 Votes
  • An
      6th of Mar, 2010

    You should read all terms and condition before buying the product. Green dot cards works for people who actually know how the card really works. Make sure that you're purchasing the correct package because a lot of times you tend to buy the incorrect package. Most of the irate customer about this product are proven that they have committed the mistake and not the company. There are merchant that greendot doesn't deal with for security reason. By purchasing the product, you are entering a contract that you accept all terms and condition applied by the company. So please make sure you you know what you're doing before complaining...

    0 Votes
  • Jj
      12th of Jun, 2010

    I purchased A Greendot MasterCard at Walgreends (Paying $50.00 cash plus the $4.95 fee) as a gift to my son.
    The card package says one can use the Temp card after calling the 800 number, and waiting no more than an hour. However, when he went to use the card, there was no money "on the card."
    Calling Greendot for help is a joke! Their computer just sents you round and round. After two hours tying, I got a human who said I would have to fax all my paperwork to them and they would call me back in two days! They called back and left a message to call them at another 800 number that one has to try to get passed the computer to get to a human. When I got to speak to someone, I was first told the paperwork (All receipts I sent) were useless in finding out why the money was not on the card. I then said I would take the problem to a higher level-now the card was found and they said the money was now on it! But, next day, card still shows a "0: balance.
    I have now filed a complaint to Walgreens.
    Buying a Greendot card is a gamble!

    0 Votes
  • Sh
      1st of Feb, 2013

    Dear anonymous, My son read all the terms and conditions and yet the thieves still stole $80.00 from him. Still waiting on the refund check. They are liars and thieves and will be exposed. If I have anything to do with it.

    0 Votes
  • Sh
      1st of Feb, 2013

    Green Dots response...blah blah blah blah

    0 Votes
  • Da
      10th of Aug, 2014

    [redacted]: coment:;
    We try to resolve all issues in a timely and satisfactory manner for our customers. Dispute claims are thoroughly reviewed and resolutions are based on our investigation of the claim. If you would like us to review your claim, please email Customer.[protected] Include your name, a phone number we can reach you at, ticket number (if you were provided one) and a brief description of your issue. We will review and contact you to provide information on the claim...

    Hi I'm Dxxx Fxxxxx

    I went to Walmart to cash my check. Showed I'd and put into their terminal my Social security Id. number and cashed my check and loaded $100.00 onto your greendot card.
    Seems your company placed a block the same day which I was not aware of. So I called your call center. They demand I fax my id's to their California 866 number.
    Thou i explained that i showed my Id at time of purchase.
    I have received in my postal mail at my address the personalized debt card
    Your terms can request verification of information
    They can unblock the card to let me use it since it is a Personalized Card you sent to me up to the amount on the card, according to the terms.
    The suspicious activity reason given to me seems bogus as the card was evidently blocked the same day.
    I am willing to bring my id's BUT not copy them and send them over the internet to some unknown fax number, and because, for the criminal NASA to have access to that private information stored on their servers forever, to protect my privacy.
    Again I will go to any facility in my home town including a law enforcement or attorney office and have them call you/ you call them and I will show my I'd to them to verify.

    This is a reasonable action on my part.
    Otherwise please refund my money of $100.00 asap to my address of
    Xxxx xxxxx ave, xxxxxxxx, IA, xxxxx
    Thank You
    Claim: FPxxxxxxx

    Emailed Aug 10 2014 Customer.[protected]

    0 Votes

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