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1.5 401 Reviews

GoDaddy Complaints Summary

51 Resolved
340 Unresolved
Our verdict: With GoDaddy's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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GoDaddy reviews & complaints 401

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4:31 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

GoDaddy fraud and cheating company!

Please, do yourself a favor if looking for a cheap web host! Avoid godaddy at all costs!
Http://www.Godaddy.com < do not use godaddy.com for any web hosting, domain name registration or internet related business! This company is a bunch of scamming liars and crooks that will sell your valuable domains with faulty billing practices, lies, deceit, fraud and outright theft!

We own several websites, over 700. In the past 2 years, godaddy.com has lost over 20 of our domain names through no fault of ours! They will tell you the billing didn't go through, not send warning emails and sell only your most valuable domains!

In our case, it was adulttoy.Org and naughtylingerie.Net, two of our most valuable domains, sold at a huge financial loss to us, while they profit! This is while our automatic billing was fine for several other domains! This company is nothing but a bunch of lying, scamming, thieving crooks out to steal your domains (If you hold several) and sell them without warning! We implore you to use any other register or host but godaddy!

Godaddy has done this to us 4 times now! We were duped into staying with them as they supposedly gave us better customer service reps each time who assured us that it 'would never happen again'. The first time, they sold 4 lesser value domains on us in 2005. Then in 2006, they did it again, with 2 lesser value domains.

They did it again in 2007, losing 14 of our domains, (All were on automatic residual billing on the same credit card that had thousands in the account and was only used for godaddy!) this time, they sold the best domain at a profit, adulttoy.Org and gave us the other lesser valued domains back, as if they did us a favor. Mind, we contacted our godaddy 'executive support' (Some lying mope named dean)representative several times with these emails saying our domains were expiring, first, dean told us no domains were expiring, after they were lost, he told his supervisors this never happened. Total liar! We were fighting with them for 5 months over the loss of this domain and were told to pick another domain off of godaddy.com's aution site, http://www.Tdnam.com.

After we spent months removing the domain they lost from our other site links, after we spent days going over the www.Tdnam.com domains for sale, when we find a comparable name, they then tell us it needs to be from the expired auctions, which are all garbage domains. This supervisor, a real winner named rod browning, told us to go back to the original rep that lost our domains to begin with. Unreal disgusting idiots! At this time, we find out they did it to us again, losing 4 domains, including naughtylingerie.Net, which was sold without any prior warning or email!

Then, this sap of a rep tells us to pay godaddy.com a redemption fee to get the other domains back, but the best one was already sold, 3 days after we received the only email saying these domains were in jeopardy! This idiotic customer service rep that works in bob parsons office (Godaddy president), his name is john godbehere, it is a very unique name, there are a few listings for him in scotsdale, arizona and we suggest you track him down if you are having problems with godaddy. No doubt he is at one of these addresses or numbers and would be incredibly easy to find.

Godbehere, c
6041 w pershing ave
Glendale, az 85304
[protected]

Godbehere, carla
Kingman, az 86401
[protected]

Godbehere, dan
26888 n 175 ln
Surprise, az 85387
[protected]

Godbehere, g
Glendale, az 85303
[protected]

Godbehere, joseph
2545 n 83 ave
Phoenix, az 85035
[protected]

Godbehere, kevin p
31719 n 167 ave
Surprise, az 85387
[protected]

Godbehere, kristin
Glendale, az 85306
[protected]

Godbehere, m d
Waddell, az 85355
[protected]

Godbehere, mike & sandra
28432 n 66 ln
Phoenix, az 85083
[protected]

Godbehere, terry
28877 n 159 ave
Surprise, az 85387
[protected]

Godbehere, walt
Glendale, az 85310
[protected]

The best part is after all the ways godaddy screwed us over, they then call the police because we threatened to fly to scotsdale, arizona to discuss the matter in person. The police called our partner at 1:00am, waking him and his family from bed in the middle of the night. Godaddy is a scam, ripoff, lying, deceitful, dirty foul company that you would be wise to avoid at all costs. There are several other, much better webhosts available, dont give these nasty crooks one penny or control of your domains unless you want to go through something like this.

This company is run by a bunch of no good crooks, from bob parsons down to the lowlifes that have added features to our accounts, expensive features we did not need or ask for, almost every time we called for assistance. As unreal as it sounds, this company has done it all and more to us. They put our domains into several expensive blue razor (Http://blurazor.com) accounts without our permission, costing us an extra 3k a year. They sold our best domains that were worth thousands of dollars, not even including all the money, time, work that has been put out to fix the first problems they caused. This is thousands of dollars more! They signed us up for expensive email accounts we didn't ask for and never used since we didn't even know we had them until recently, and they also signed us up for some idiotic thing called 'investor's edge', which apparently is for site investors, however this is something we never asked for either, we never received signup emails for this stuff, nothing. It was as if they thought they have full run of your credit card and can do whatever they wanted with it, including selling your domains from under you and using the 'it was a billing problem' excuse with everyone and it is all bs! There is also a class action lawsuit that is apparently starting for this as well, you can contact http://www.Internetlitigators.com for more info. As it is, we will be pursuing both our own suit as well as joining any class action suit that is started as well. And if you want more information, if you need any assistance with your own cases, we will be more than happy to provide any help we can.

We will be posting this multiple times on several boards, so if you see it multiple times, we are only doing it as a warning for others to stay far away from this disgusting webhost or things will get really ugly like they are about to get with us. And this john godbehere, he is nothing but the true meaning of a jerkoff, a liar and a punk ###.

So you know, if you have a problem as well, they all work on the same team and do not expect relief trying to go through their own reps. They are all lying dirtbags and this company should be investigated by the fbi! And if the fbi (Federal bureau of investigation) should read this, godaddy is nothing but front for a theft ring and multiple billing scams, they need to be investigated and closed down! Reported to all agencies including the better business bureau! There is a reason you never hear about godaddy anymore. It's because they suck, and are the true meaning of ripoff! Just look at the other complaints here about them. We are not endosing anyone else, we just want you to know the truth of what they did to us, after we gave them tens of thousands of dollars in business over the past few years.

They will be hearing from our attorneys now, we might just take that plane out there to discuss this in person, that is how mad this has gotten us! Avoid these headache inducing dirtbags at godaddy at all costs please! Just do yourself a favor and look somewhere else! Anywhere else but godaddy!

Do not do any business with godaddy under any circumstances!

Read full review of GoDaddy and 140 comments
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Preetimayee Naik
, US
Apr 26, 2023 3:40 am EDT
Verified customer This comment was posted by a verified customer. Learn more

paid for one professional email id, not showing in my dashboard

order no.: [protected]

Professional Email - Individual - 1 year(s)

1 User

1 Period

₹ 348.00

Subtotal:

₹ 348.00

IGST:

₹ 62.64

Total:

₹ 410.64

View 0 more photos
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Jagdisha
pune, IN
Apr 02, 2023 7:41 pm EDT

Godaddy India is unable to protect websites they have been , my web site with expired periode is under godaddy and its bee hacked and they are not taking care of it , such a shame less act

ebookingguru.com

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bits@bytes inc
Sharman oaks, US
Feb 06, 2023 8:06 am EST

Our email has been down for a week, we call Tech support. and then they give me time to fix the problem, never fix it!

then I called like 10 times to service tech support holding for 1 hour and then discount the phone,

not reliable, one big bad service.

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Egon “Ed” Lassnig
, US
Dec 31, 2022 3:53 pm EST

My domain guidemarketing.net which I had registered with Godaddy for 20 years was sold to launchpad.com without my permission.

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lobsterking
Coconut Grove,, US
Feb 11, 2022 8:41 am EST
Verified customer This comment was posted by a verified customer. Learn more

I'm communicating directly to the 380 hedge funds, the S.E.C and The United Nation's Consumer Protection Agencies of each country about GoDaddy's auto renewal scam and refund policy, why? You guys are all over the place & wordy. In order to file a class action and obtain certification you have to create a class of similar, i.e., in the same class which in this instance is (1) Auto Renewal Complaints (2) Refund Policy. Google: GoDaddyrefunds.net, that's me and I'm using the GoDaddy logo, and they won't sue me or cease and desist me, why? I've made their gddy stock drop 5-points beginning 2/7/22. Several years ago, three neighbors' homes surrounded my home with 5 barking, yapping howling dogs, morning, noon and nightly, so I acquired 14 roosters and one chicken, but didn't know the guy that sold me those roosters fought them and when I threw them rooster over their fences and those dogs came out those roosters kicked those dogs [censored]. One guy tried to physically attack me and two of my neighbor's received citations for having farm animals inside of Miami City Limits. Google: Jobie Steppe - - - - GoDaddy is about to be on the receiving end of getting some sand put in their Vaseline and WE AREN'T GOING TO BE ON THE RECEIVING SIDE THIS TIME AROUND!

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TNTSparky
LOS ANGELES, US
Jan 14, 2022 12:58 am EST

GODADDY HAS DONE THIS TO ME AND I HOPE THEY GO BANKRUPT AND THE OWNER GOES TO JAIL AND SUFFERS LIKE HE HAS DONE TPO SO MANY PEOPLE THEY PAY THE BBB TO GET APLUS RATINGS THIS COMPANY IS THE MOST FRAUDULENT PRACTICES ON EARTH THE CUSTOMER SERVICE IS THE WORST THEY NEVER ANSWER PUT YTOU OPN HOLD THEN HANG UP AFTER 3 HOURS OF WASTED TIME EACH DAY THE ONLINE CHAT IS A STUPID BOT

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TNTSparky
LOS ANGELES, US
Jan 14, 2022 12:55 am EST

GoDaddy done this to me too and when i chat its a bot and when you call your on hold 3 days over 2 hours at a time they do not care and the stupid owner is a billionaire they also pay the BBB to get A+ rating they should be in jail for all the fraudulent lies I personally never want harm or dad things to anyone but the owner I hope he rots in jail and suffers for what he has caused so many people and I wish this company goes bankrupt.

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HighTech Bryan
, US
Feb 01, 2020 10:33 am EST

They have been overcharging us by almost double without consent.

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Samantha WG
, US
Jan 06, 2020 6:18 am EST

This is how GoDaddy cheat their customers?
https://www.wgsamantha.com/how-godaddy-com-cheat-their-customers-with-domain-registration

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K.M. Barnes
, US
Oct 14, 2019 6:49 pm EDT

After using Godaddy for many years, I just discovered they were charging me for 3 services (email and product) I never ordered and have never used. I've transferred 10 domains away from them and will be finished with them completely in a week or two. Outrageous service and quite fraudulent as well.

GoDaddy Customer Reviews Overview

GoDaddy is a popular web hosting and domain registration service that has been around since 1997. The company has gained a reputation for providing reliable and affordable services to businesses and individuals alike. Here are some of the positive points that users have highlighted in their GoDaddy reviews:

1. Easy to use: GoDaddy's website builder and control panel are user-friendly and intuitive, making it easy for even beginners to create and manage their websites.

2. Affordable pricing: GoDaddy offers competitive pricing for its domain registration and web hosting services, making it an attractive option for small businesses and individuals on a budget.

3. Reliable uptime: GoDaddy's servers are known for their high uptime, ensuring that websites hosted on their platform are always accessible to visitors.

4. Good customer support: GoDaddy's customer support team is available 24/7 via phone, email, and live chat, and users have praised them for their helpfulness and responsiveness.

5. Wide range of services: In addition to web hosting and domain registration, GoDaddy offers a variety of other services, including website security, email marketing, and online store creation.

Overall, GoDaddy is a solid choice for anyone looking for a reliable and affordable web hosting and domain registration service. With its user-friendly interface, competitive pricing, and excellent customer support, it's no wonder that it has become one of the most popular web hosting providers in the world.

GoDaddy In-depth Review

Website Design and User Experience: GoDaddy's website design is clean and user-friendly, making it easy for users to navigate and find the information they need. The interface is intuitive, with clear menus and well-organized content. The overall user experience is smooth and efficient, ensuring a pleasant browsing experience.

Domain Registration and Management: GoDaddy offers a comprehensive domain registration and management service. The process of registering a domain is straightforward, and the platform provides a wide range of domain extensions to choose from. Managing domains is also hassle-free, with a user-friendly control panel that allows users to easily update DNS settings, renew domains, and transfer domains to other registrars.

Hosting Services and Performance: GoDaddy's hosting services are reliable and offer good performance. The platform provides a variety of hosting options, including shared hosting, VPS hosting, and dedicated servers. The servers are fast and stable, ensuring minimal downtime and quick loading times for websites. GoDaddy also offers scalable hosting solutions, allowing users to easily upgrade their hosting plans as their website grows.

Customer Support and Communication: GoDaddy's customer support is top-notch. The platform offers 24/7 customer support via phone, live chat, and email. The support team is knowledgeable and responsive, providing prompt assistance and resolving issues efficiently. GoDaddy also keeps users informed about any updates or maintenance through regular communication channels, ensuring transparency and keeping users informed about any potential disruptions.

Pricing and Value for Money: GoDaddy offers competitive pricing for its services, providing good value for money. The platform offers various pricing plans to cater to different needs and budgets. While some services may be slightly more expensive compared to other providers, the quality of service and the additional features provided by GoDaddy justify the cost.

Security and Privacy Features: GoDaddy prioritizes security and privacy, offering robust features to protect user data and websites. The platform provides SSL certificates, DDoS protection, and malware scanning to ensure the security of websites. GoDaddy also offers domain privacy services, allowing users to keep their personal information private and protected from spammers and identity thieves.

Additional Services and Features: GoDaddy offers a wide range of additional services and features to enhance the user experience. These include website builders, email marketing tools, online store platforms, and more. The platform also integrates seamlessly with popular content management systems like WordPress, making it easy for users to manage their websites and online presence.

Reputation and Trustworthiness: GoDaddy has established a strong reputation in the industry and is widely recognized as a trustworthy provider. The platform has been in business for many years and has served millions of customers worldwide. GoDaddy's commitment to customer satisfaction, reliable services, and transparent practices has earned them the trust of users and industry experts alike.

Overall User Satisfaction and Recommendation: Overall, GoDaddy is a reliable and user-friendly platform that offers a comprehensive range of services for website owners. The platform's intuitive interface, excellent customer support, and robust security features contribute to a high level of user satisfaction. Whether you are a beginner or an experienced website owner, GoDaddy is a recommended choice for domain registration, hosting, and other online services.

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GoDaddy contacts

Phone numbers

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Website

www.godaddy.com

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