Globe Telecomglobe postpaid - add on charges

Unjust billing!!! why are you charging me with club content, e factory, true tones, java downloads etc., who would need these services??? I called your hotline - csrs several times, and they wont do a reversal, they are insisting these are valid charges... but I did not even subscribe to any of these. my postpaid account is already 4 yrs... then suddenly you inserted these charges to my billing statement (for these past few months)?
How valid are these charges? how would you say its initiated by the account holder when technically sim card is not even inserted in a mobile phone? - its inside a router-modem?
This should really be investigated!!! if this wont stop... globe telecoms should be held liable... ntc should check on this.

May 01, 2017

Post your comment