Global Tel Link / Stealing
Global tel link has taken my money and done with it what they wish. I can never talk to customer service representative, and some times the representative just hangs up in my face. Other times the disconnects and will not even ring to a CSR, so you have to call back numerous times and try it over and over again. If I am able to finally get someone after fifteen tries everyday for two or three days straight, the are rude, refuse to correct problem, and they have hung up on me. I have been over charged, I have been stolen from and they have taken additional funds out of a prepaid account that was not supposed to happen. As well they authorized a charge on my credit card that I did not allow, and it was their mistake and did not take it off. They have refused to solve my problem, when I have been patient.
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