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Gexa Energy / Don't use them

United States Review updated:
3.35
Contact information:

I was on hold (Monday 2:00 pm) for 41:07 min wait time for Cust Serv just to be told «I can't help you- goodbye!" Lousy company - high prices - no customer service - GEXA wants you to pay for services they do NOT provide. Call them and all you get is voice mail jail - NO CUSTOMER SERVICE - customer care representative equals "kiss off stupid"

This company is unwilling to respond to any customer issues other than them collecting money. They will not speak to customer and have a voice mail system that routes you to one dead end after another.

Bad company - make another choice - any company is better than GEXA.
Va
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Mh
  2nd of May, 2015
Agree Disagree 0 Votes
Gexa Energy - Past due bill
They waited seven months to let me know that I had a past due bill from my last apartment. Why did it tale them more than half a year? Where is their accounting/audit department?

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Gexa Energy Logo Gexa Energy
Customer Service
Overall Satisfaction Rating

34 Reviews
20455 State Highway 249, Suite 200
Houston
TX
United States - 77070
+1 713 961 9399
+1 713 961 7997
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