The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Genx Capsule Digital MP3 Player / Data transfer slower than USB 1

1 Bahrain Review updated:
Contact information:

Data transfer slower than USB 1 even though on the packet it was written USB 2 data transfer:
I also had similar type of incident in the same way they deducted 10% on the product (please refer to the complain of Camera nikon) . I tried to return it on the same day but the Dept. Manager Mr. Naser Abdulrahman Salman Alsharif and customer support person Mr Sahbaaj acted very smart. Mr. Sahbaaj tried to prove me wrong in all possible way he was trying to become an IT guy. He gave lots of absurd idea and tried to check the problem in his laptop and got the same result that I was talking about. Actually the mp3 product has advertised wrongly on the top of the packet that the player is with high speed usb 2.0 data transfer facilities but when checked I think it was not even behaving like standard usb 1. Finally when they saw that the product had genuinely some problem in data transfer then they started telling that as I have opened the pack they will deduct 10%. Instead putting up to the company about their wrong advertisement they are deducting money from customer.
The customer support of Sharaf DG in my view is really pathetic and horrible.

aks

Ak
Sort by: UpDate | Rating

Comments

  • Ku
      14th of Jul, 2009
    0 Votes

    So umm, buying this product is waste or good..? because i am lookin' for an mp3 player here in Abha. And my eyes cought this one, and i've been lookin' on-line to know if this product is buy-able... please if you can then just reply on kulsum_mirza@yahoo.com...

  • Sa
      30th of Aug, 2012
    0 Votes

    formatted and not working .. what can i do?

  • Sa
      30th of Aug, 2012
    0 Votes

    formatted the capsule and now not working ... what can i do?? where can i find the software????
    pleeeeease

Post your comment